評論 (123)

整體評分
2.5
各級評分數量
  • 33% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 47% 的評分為 1 顆星
編輯時間:2025年4月11日

UPDATE: after reaching out, Klarna support has solved the issues in a proficient manner, special thanks to Teodora and Nicole for the help!

SORELLY
羅馬尼亞
使用應用程式 10天
Klarna 已回覆 2025年4月14日

We are so happy we could help! Thank you for leaving us this review.

2025年2月15日

I was unable to get the app installed on my store at first. My brain was so fogged up. I took a break for a few days and went back to try and integrate Klarna to my website and it was really easy. I guess it just took me to slow down and read everything thoroughly. I went back to my site to check and make sure it was done successful and now I'm happy and can share the news with my customers.

For anyone out there struggling like i was just take a mental break. Then go back to the klarna app on your shopify store click the dots on the top right then hit manage it will send you to the klarna app log in with your business info and then follow the steps from there. Make sure you have your merchant ID handy. The app will automatically try to integrate. Then it will switch to your shopify store but it wont go through. There will be a box that says manual entry thats where you put in your merchant ID and then your done, its activated. I think thats all the steps lol, sorry if I missed one. Just follow the last few steps after that. Hope this helps.

A Precious Flame
美國
使用應用程式 14分鐘
2025年3月16日

It works only with last updated theme. easy to install

AncientSmithy
美國
使用應用程式 2天
Klarna 已回覆 2025年4月14日

Thank you for taking the time to leave us this review! We appreciate you being part of the Klarna community.

編輯時間:2025年4月25日

Amazing. When we first installed - it didn't work, but after the help of Nicole on the support team, it was instantly installed and functioning correctly.

Thank you.

Canine Culture
英國
使用應用程式 大約1小時
Klarna 已回覆 2025年1月15日

We would love to help you resolve the issues you are facing adding the placement on your product pages. Please reach out to us on merchant@klarna.com so that we can help you complete the installation!

2023年4月19日

Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company.
So far very happy to use Klarna just like our customers.

Elite Screens
德國
使用應用程式 接近2年
Klarna 已回覆 2023年4月19日

Hi Elite Screens,

Thank you very much for taking the time to rate our app.
We are very glad you're happy with the app and the support you have received.
Please feel free to get in touch for any support needed in the future.

2023年11月10日

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

juegoyjardin.com
西班牙
使用應用程式 大約1年
Klarna 已回覆 2023年11月14日

Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta.

"Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."

2021年4月29日

The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.

Urns For Angels
英國
使用應用程式 10個月
Klarna 已回覆 2021年4月29日

Thank you for taking your time to write us this great review, Urns For Angels! We're very happy to help you and any merchant who requests support. The nice feedback is great to hear certainly!

2021年1月5日

Great app and brilliant customer service. Always reply swiftly and have helped us with some customizations. Highly recommend if you use Klarna

Courthouse Interiors
英國
使用應用程式 6個月
Klarna 已回覆 2021年1月5日

Thanks for the great review, Courthouse Interiors! We're always happy to help!

編輯時間:2023年1月4日

Hello,
I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.

Destina Home
英國
使用應用程式 4個月
Klarna 已回覆 2023年1月3日

Hi Destina Home,
I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency).

For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages?

If you do need further help, our team at skosm@klarna.com is happy to help!

2020年9月25日

I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.

Alfie Reid
英國
使用應用程式 3個月
Klarna 已回覆 2020年9月25日

@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna