Klarna On‑Site Messaging , 202 reviews

Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company.
So far very happy to use Klarna just like our customers.

Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!

I was setting up the hard way through code and after a lot of tears, I then installed this app.... Thankyou!

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.

Needed help with a change on our product page. Raised a support request and it was dealt with pretty much within the hour. Very impressed. Good to know Klarna has our back!

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.