Overall rating
2.6
Counts per rating level
  • 40% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 37% of ratings are 1 stars
March 23, 2021

FANTASTIC! So, so helpful so far and easy to customise for your own theme. The support from Mimmi was phenomenal as well.

Wall To Wall Music Livingston
United Kingdom
Over 1 year using the app
Klarna replied March 23, 2021

Thank you Wall To Wall Music Livingston for the great review!

Edited May 16, 2023

Buongiorno, ho installato correttamente questa app, ma non funziona bene con il thema debutify, desidererei poter utilizzare i servizi di Klarna, quindi poter informare i clienti che hanno a disposizione un servizio di pagamento dilazionato, ma l'app non me lo permette.
Contattando il servizio clienti Klarna, nel giro di pochi minuti mi contattano con cortesia ed efficienza, spiegandomi quale era il problema e risolvono alla grande!
Grazie mille
Servizio 10 e lode

Endurrad
Italy
About 23 hours using the app
Klarna replied May 16, 2023

Ciao Endurrad,
Grazie mille per il feedback! I nostri sviluppatori ne tengono conto per migliorare le funzionalità dell'app.
Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi Endurrad,
Thank you so much for your feedback! Our developers always works on improvements to the app.
If you do need any help in the future please just drop us a message - we are always happy to help!

June 7, 2022

I installed and setup everything so nicely and it is working perfectly with my store. Super easy to set up.

SHOPMAX
Australia
Over 1 year using the app
Klarna replied June 8, 2022

Thank you SHOPMAX for this great review! We're glad the app worked well for you and we appreciate you posting a review.

January 18, 2021

Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!

UNCU London™
United Kingdom
Over 1 year using the app
Klarna replied January 18, 2021

Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!

May 18, 2021

The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.

Tecno Service Veneta
Italy
Over 1 year using the app
Klarna replied May 18, 2021

Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!

December 2, 2020

very nice service. give me instant installation guidelines. nice communication person support. nice service klarna.

pramukhimpex
United States
Over 1 year using the app
Klarna replied December 2, 2020

pramukhimpex - Thank you for your positive review. We appreciate it!

November 27, 2020

Installed the app but had some issues viewing the messaging on the front end. The support staff were extremely helpful and responsive, addressing my issue almost immediately.
Having Klarna on site has provided our customers with a spread payment option during these hard financial times.

Jackson James Clothing
United Kingdom
Over 1 year using the app
Klarna replied November 27, 2020

Thank you for the great review Jackson James Clothing. We're glad support was helpful and that Klarna is helping your customers.

March 31, 2022

Great app for highlighting Klarna payment options to potential customers. Set up didn't take very long and great communication and help from Klarna Merchant support when needed.

Hulley Stanway
United Kingdom
Over 1 year using the app
Klarna replied March 31, 2022

Hey Hulley Stanway, thanks for the great review.

We're glad that our Merchant Support team were able help get this all set up for you.

Please feel free to get in touch for any support needed in the future.

February 11, 2022

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna

Chimeraplanet
Finland
About 1 year using the app
Klarna replied February 11, 2022

Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!

June 23, 2021

I had some issues when installing but the support team helped me to solve the problem very quickly. Recommend it!

Northprana
Sweden
About 1 year using the app
Klarna replied June 23, 2021

Thank you Northprana for your kind feedback and recommendation! We're very happy to help you and any merchant who requests support.