Klarna On‑Site Messaging

Klarna On‑Site Messaging

de Klarna

Convert more sales with flexible payment option messaging.

3.8 con 5 estrellas(119 reseña)

Show users they can pay later

Promoting the availability of payment plans on product and checkout pages increases your sales .

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you.

Dedicated support team

A dedicated support team are standing by to assist with any app-related queries you might have, contact them at skosm@klarna.com.


Acerca de Klarna On‑Site Messaging

Sell more with personalized payment offers

Since 2005, Klarna has been taking the friction out of payments for over 90 million consumers globally, allowing shoppers to pay later in interest-free payments as an easy, flexible alternative to credit. Join over 19,000 Shopify merchants that have already installed the On-Site Messaging App and show your customers payment plans are available while they’re still shopping, leading to more conversions at checkout for you.

On-Site Messaging is simple to integrate, and highlighting buy now and pay later options before checkout is proven to improve sales. The app provides customized messaging, ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages.

Stores offering personalized messaging early in the shopping journey see increased average order values (AOV) of 25%, with 40% larger overall checkouts on average. Plus, Klarna users are more engaged, buying 20% more on average, and shopping more often.

Want to add On-site Messaging? First, our 3 simple steps below get you started with Klarna Payments and then you can install the On-site Messaging app.

STEP 1 | Sign up with Klarna

To get started, you’ll need to create a merchant account and sign up with Klarna at us.portal.klarna.com/signup.

STEP 2 | Get & save your Klarna API credentials

Generate new API credentials by going to Settings in the Merchant portal. Download and open the file; you'll need these API credentials in the next section.

STEP 3 | Install Klarna in your Shopify store

Go to the Klarna Payments setup wizard at klarnapayments.com/install# to guide you through the integration for Shopify.

Place a trial purchase to ensure everything is working correctly. Then head to the Klarna merchant portal to cancel (make sure you don’t pay yourself)!

Any questions?

~Visit our FAQ page, watch the installation video, or email the team directly: skosm@klarna.com. Our dedicated Support Team is standing by and responds within 2 working days.

~Click the Developer Website link at the top of this page if you are interested in finding out more about Klarna and our payment methods, need help, or have not yet signed up to offer Klarna.

Ver la aplicación en acción.

Explora cómo funciona la aplicación en un ejemplo de tienda.

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Precio

Gratis

3.8 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 con 5 estrellas
    49 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    9 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    3 % de las calificaciones con 3 estrellas
  • 2 con 5 estrellas
    6 % de las calificaciones con 2 estrellas
  • 1 con 5 estrellas
    34 % de las calificaciones con 1 estrellas

Reseñas más recientes

Sabersmyth

Great way to surface to customers that they can break up their payments—especially impactful for our store since our products are on the premium and pricey side. The UI was a little clunky to use, but I figured it out after some tinkering. There are good customization options built-in.

Respuesta del desarrollador

30 de agosto de 2021

Thank you for your review Sabersmyth. We are continuing to try to improve the app, particularly based on recent updates by Shopify for Online Store 2.0 (https://www.shopify.com/partners/blog/shopify-online-store). We'll try to make the app less clunky in the future!

Betshias

I've been contacting support but no response. The ad position isn't working. This isn't right. What do I do?

Respuesta del desarrollador

22 de julio de 2021

Hi Betshias,
I'm sorry the app isn't working for your store. I've requested partner access to your store so that I can help.

I am DARKO

Terrible customer service, I wanted to launch my shop on Saturday, I emailed on Friday as the on-site messaging is not working, my customers are unable to pay using Klarna. Four days later I have not received an email, the Shopify staff who are beyond helpful emailed on my behalf, they too have not had a response. How can they offer a service if they are not willing to help their customers? Absolutely shocking and disappointing to say the least.

Respuesta del desarrollador

20 de julio de 2021

We're very sorry that you didn't receive excellent support. We will review further with the support team to work to improve. I do find support cases for you in our system, so we will continue to work with you further via your open support case.