Klarna On‑Site Messaging

Klarna On‑Site Messaging

by Klarna

Promote interest-free installments and pay later payment plans

2.7 of 5 stars(27 reviews)

Show users they can pay later

Promoting the availability of payment plans on product and checkout pages increases your sales

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you

Control what, where, and how

Placements can be tailored to show payment plans available, or highlight promotions


About Klarna On‑Site Messaging

Sell more with personalized payment offers

Klarna has been taking the friction out of payments since 2005 for over 60 million consumers globally. Klarna allows shoppers to pay later in interest-free installments as an easy, flexible alternative to credit. The On-Site Messaging App continues the smooth journey, increasing risk-free sales through tailored messaging and showing your customers available payment plans while they’re still shopping.

On-Site Messaging is easy and simple to integrate. The app provides customized messaging ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages. Advertising the ability to afterpay before checkout improves sales. Customers are identified from their first interaction, so the shopping experience can be tailored to suit their needs.

Let your customers know instantly how they can pay before they buy

Consumers are not always aware of the different payment plans available to them before reaching checkout. Knowing they can shop now and pay later, or split into installment payments prior to checkout, influences the purchase decision, and is a way to affirm their spending power. Not just to buy, but also how much to spend.

While your customers can pay over time Klarna pays you upfront. Your business is fully protected from fraud and credit risk, and your customers are safe too.

Capitalize on payment preferences

Payment preference is highly personal. Some people pay the same way for everything, while others choose the option best suited for a particular situation. In all cases, payment preference and communication influences the likelihood of a customer completing a purchase. The On-Site Messaging app tailors messages to previous Klarna users based on their specific preferences and the products they are looking at, while new users are informed about what payment options are available to buy the goods in which they’re interested.

Sound good? Just make sure you're already up and running with Klarna Payments first.

To get Klarna active on your store, follow these 3 steps:

  1. Sign up for Klarna API credentials at eu.portal.klarna.com/signup

  2. Complete the Shopify Klarna Payments Installation Wizard Provided when you sign up for Klarna API credentials.

  3. Enter your Klarna API credentials in your Shopify admin under Alternative Payment Methods & you're finished! (Please make sure the Installation Wizard was successful prior to activating the Klarna payment method in your store).

Click the Developer Website link on this page if you are interested in finding out more about Klarna and our payment methods, need help, or have not yet signed up to offer Klarna.

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free

Overall rating
2.7 of 5 stars
Based on 27 reviews

  • 5 of 5 stars
    30% of ratings are 5 stars
    (8)
  • 4 of 5 stars
    7% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    7% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    11% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    44% of ratings are 1 stars

Most recent reviews

Diamond Nation Hair Collection

Didn't help at all, had it installed for months of trying to install for them to turn around and say my app wasn't approved. They never informed me of this, such a waste of time.

Developer reply

February 26, 2020

We're sorry that you've had installation issues, and apologize that there wasn't better engagement around this.

We are working constantly to improve our communication and make sure any problems are responded to quickly and effectively. We are sorry that we weren't able to assist you further.

LiveWireBikes

This app is terrible I spent hours trying to get it to work correctly which was impossible. So I put a banner attempting to show customers that we use Klarna as a financing solution. Within 5 days I got sent a notice to remove it. Thank a lot guys maybe if your app was not garbage and had competant support then I would not need to look at alternate methods to show off your bad service.

Developer reply

January 20, 2020

We're very sorry that you are unhappy with the app and support. If you could provide us your support case number (i.e. by editing to add to your review) or create a new case via skosm@klarna.com, we would like to work with you to get the app working for your store.

ELLAVENTA

Can't be more happy with how easy the whole Klarna integration was.
Thank you for your amazing product.

Developer reply

January 5, 2020

Thanks for the great review! So happy that you experience was good and we're always here if you have any questions or issues.