Klarna On‑Site Messaging

Klarna On‑Site Messaging

by Klarna

Join the 6,000+ merchants already promoting pay later options

2.1 of 5 stars(40 reviews)

Show users they can pay later

Promoting the availability of payment plans on product and checkout pages increases your sales

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you

Dedicated support team

A dedicated support team are standing by to assist with any app-related queries you might have, contact them at skosm@klarna.com


About Klarna On‑Site Messaging

Sell more with personalized payment offers

globally, allowing shoppers to pay later in interest-free installments as an easy, flexible alternative to credit. Over 6,000 Shopify merchants are already using the On-Site Messaging App to continue that smooth journey, increasing risk-free sales through tailored messaging and showing your customers available payment plans while they’re still shopping.

On-Site Messaging is easy and simple to integrate. The app provides customized messaging ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages. Advertising the ability to buy now and pay later before checkout improves sales

Let your customers know instantly how they can pay before they buy

Consumers are not always aware of the different payment plans available to them before reaching checkout. Knowing they can shop now and pay later, or split into installment payments prior to checkout, influences the purchase decision and is a way to affirm their spending power. Not just to buy, but also how much to spend.

While your customers can pay over time Klarna pays you upfront. Your business is fully protected from fraud and credit risk, and your customers are safe too.

Capitalize on payment preferences

Payment preference is highly personal. Some people pay the same way for everything, while others choose the option best suited for a particular situation. Payment preference and communication influences the likelihood of a customer completing a purchase. The On-Site Messaging app tailors messages to previous Klarna users based on their specific preferences and the products they are looking at, while new users are informed about what payment options are available to buy the goods in which they’re interested.

Any questions? Visit our FAQ page, watch the installation video, or email the team directly: skosm@klarna.com. Our dedicated Support Team are standing by, and will respond to your queries within 2 working days.

Sound good? Just make sure you're already up and running with Klarna Payments first.

To get Klarna active on your store, follow these 3 steps:

  1. Sign up for Klarna API credentials at eu.portal.klarna.com/signup

  2. Complete the Shopify Klarna Payments Installation Wizard Provided when you sign up for Klarna API credentials.

  3. Enter your Klarna API credentials in your Shopify admin under Alternative Payment Methods & you're finished! (Please make sure the Installation Wizard was successful prior to activating the Klarna payment method in your store).

Click the Developer Website link on this page if you are interested in finding out more about Klarna and our payment methods, need help, or have not yet signed up to offer Klarna.

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free

2.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    20% of ratings are 5 stars
    (8)
  • 4 of 5 stars
    8% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    8% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    10% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    55% of ratings are 1 stars

Most recent reviews

Ippoyo

Some of the instructions are kind of iffy and finicky and the customer service takes quite a few days to get back to you. But once you're communicating they do everything perfectly. I'm glad my website had them. :)

Ciao Markets

DON'T MISS THIS APP.
WE ARE IN 2020 AND THEY ARE NOT ABLE TO CREATE A SIMPLE SET UP. YOU ARE RIDICULOUS AND INEFFICIENT. INSTALL "QuadPay". easy setup

Developer reply

June 4, 2020

Hi Ciao Markets,
We're sorry that you've had difficulty installing the On-Site Messaging App. If you could email our support team at skosm@klarna.com they'll be able to walk you through the process, or you can visit our FAQ at https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html or watch the installation video on the listing. We do hope this helps.

EverAscendingLight

I used this app on other websites, won't attach to my own? Can't get past installation, video guide cuts off and I can't make it past screen #2 of installing. Thanks guys... too many bugs...

Developer reply

June 1, 2020

Hi EverAscendingLight,
Sorry to hear that you've had some trouble installing On-Site Messaging on your site. We would love to be able to help with the process, and if you could email skosm@klarna.com our Support team will be able to assist you.