Klarna On‑Site Messaging

Klarna On‑Site Messaging

Free to install. Additional charges may apply.
Rating (3.4)
Reviews
Developer
Klarna

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • Low impact to your online store
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

June 10, 2019

Languages

English

Convert more sales with flexible and customized on-site messaging about Klarna as a payment method

Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.

  • Promote the availability of payment options like Klarna and increase sales.
  • Customize and personalize your messaging to maximize conversions.
  • Dedicated support team is on stand by to assist you.

Pricing

External charges may be billed by Klarna separately from your Shopify invoice. Learn more

Free to install

Fees or commissions referred to via your Klarna agreement

Free to install

Fees or commissions referred to via your Klarna agreement

158 reviews
Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars
Edited November 24, 2022

Unfortunately my experience in installing this app mirrors that of other reviewers. I had installed it but there was a glitch. Luckily the team responded very quickly and helped me sort it out immediately. It looks great!

Ralph's Orchard
United Kingdom
Time spent using app: About 3 hours
Klarna replied November 24, 2022

Hi Ralph's Orchard,

We're sorry to hear that your experience with our On Site messaging app has not been Smoooth.

Our Merchant Support team will be in contact this morning to help get this live on your store.

*Edit*

Thank you for your update to this review. We're very glad to hear that your'e happy with the support from our team.

October 28, 2022

I am a new customer of Klarna, I have done the whole account process at Klarna in which it was approved. So far so good, but after installing the shopify application I received a notice inside the application that does not support the Online Store 2.0, how so? all the themes of shopify today are in this new version and you have no support? seriously that? what a technology delay... And now how do I install and use klarna? I sent a message to support yesterday and have not been answered yet either... They have already started badly in several aspects to be a company would be. I hope they help me and that they improve this outdated and confusing system of yours. Translated with www.DeepL.com/Translator (free version)

GIVELP
United Kingdom
Time spent using app: 4 days
Klarna replied October 28, 2022

Hi GIVELP,
We'll certainly support you via your existing support case; please know that our support team will reply as soon as they can, but that may be a few business days depending on the case load.

This app does support Online Store 2.0 though, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/install-steps/#add-placements-online-store-20-app-blocks

Hopefully you can share the details of the notice via the case emails so that we can clarify that, and provide any other support needed.

Edited October 28, 2022

Da migliorare, sono riuscito ad attivare il servizio solo grazie all'assistenza, molto rapida e preparata. Non è intuitivo e fluido il processo

PURIT
Italy
Time spent using app: 7 days
Klarna replied October 24, 2022

Ciao, ci dispiace per le difficoltà riscontrate nell'utilizzo dell'app. I nostri sviluppatori terranno conto del tuo feedback per migliorare e semplifare il processo. Siamo tuttavia lieti che con il supporto ricevuto Klarna e l'app siano ora correttamente funzionamenti.
In caso di ulteriori necessità restiamo a disposizione scrivendo a skosm@klarna.com

Hi, we are sorry for the issues you encountered. Our developers will take your feedback into account to improve and simplify our app and our processes. We are pleased however, that with our partner pupport, Klarna in checkout and on-site messaging are now working correctly.
If you ever need further support, please contact us again at skosm@klarna.com

About this app

Launched

June 10, 2019

Languages

English

Built by Klarna

About Klarna

2 apps

3.5 average rating

3 years building apps for the Shopify App Store

Support

Send a message

skosm@klarna.com