Klarna On‑Site Messaging

Klarna On‑Site Messaging

Free to install
Rating (3.4)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

June 10, 2019

Languages

English

Convert more sales with flexible and customized on-site messaging about Klarna as a payment method

Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.

Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna. more
  • Promote the availability of payment options like Klarna and increase sales.
  • Customize and personalize your messaging to maximize conversions.
  • Optionally extend data sharing for orders to enhance the shopping experience.

Pricing

External charges may be billed by Klarna separately from your Shopify invoice. Learn more

Free

Free

All charges are billed in USD.

161 reviews
Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars
January 21, 2023

Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??

Alfa-Jewelry
Finland
Time spent using app: About 4 hours
Klarna replied January 21, 2023

Hi Alfa-Jewelry,
We hear you about the Ad blocker issue.

Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna's On-site messaging. Could you please share the Ad blocker that is blocking Klarna's On-site messaging, and Klarna can request that not be blocked?

If you open a support case via skosm@klarna.com (and reference this review) that would be the best way to hopefully see if we can improve this?

Thank you!

Edited January 4, 2023

Hello,
I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.

Destina Home
United Kingdom
Time spent using app: 4 months
Klarna replied January 3, 2023

Hi Destina Home,
I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency).

For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages?

If you do need further help, our team at skosm@klarna.com is happy to help!

December 22, 2022

Fungerar inte, kommer inte upp någon ad. Antingen gör jag något fel, eller så fungerar den inte

Jättekonstigt

Bolddesignz
Sweden
Time spent using app: 31 minutes
Klarna replied December 22, 2022

Hi bolddesignz,
While I see that Klarna's On-site messaging app is installed, I don't see it active on your storefront yet. If you email our support team at skosm@klarna.com, someone can review the configuration to help. I've requested collaborator access to your store now to help this process go quicker. Hopefully our team can help get this working for you soon!

About this app

Launched

June 10, 2019

Languages

English

Built by Klarna

About Klarna

3.5 average rating

3 years building apps for the Shopify App Store

Support

Send a message

skosm@klarna.com