Klaviyo: Marketing Automation

Klaviyo: Marketing Automation

by Klaviyo

Marketing software built for creating customer experiences

Overall rating
4.4 of 5 stars
Based on 678 reviews

  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

1 - 10 of 678 reviews

Golden Beards

the product works well,BUT the cancellation part is grey, I removed the app from Shopify thinking that everything was done and canceled, they keeping me charging $20 for the next 2 month, when I wanted to cancel I had to fill up a form and confirm by email, really tedious and grey cancellation procedure, instead of doing everything directly from Shopify, just gave them $40 for not sending any email, instructions VERY unclear, and they take advantage of all the users using Shopify in "auto-mode" installing and uninstalling and no need to think about it anymore, completely disappointed.

Kara Felicia

I recently came back to Shopify and learned that my old email marketing company was no longer available. A friend recommended Klaviyo so I researched the app and company and decided to download the app. If I had known how much easier my life would have been, I would have downloaded this when I was using Shopify with another business. The workflows and automated systems allow me to focus more on my business stress less about whether I am doing the right things with email marketing. The templates are all laid out for you to use and change as you need to. Love it!

www.remixd.co.uk

This is so much better than mailchimp! I use it a lot and get great results - I used the free version for a while - but was soon convinced the pretty heavy price plans were worth it!

www.blue-cicada.com

Easy to use app with very nice features. I use it for my Shopify Newsletters and it works really well.

Allure Shape

I'm honestly very happy with this app. Easy to use, and assist with our marketing greatly. Recommended!

Citrusee Women

This is a great marketing tool - I can get a hold of more people this way, and make sure that they know what offers I have. My store is new so I selected the wrong plan but they helped me fix it and they've been really nice.

Lukchang Coffee Traders

Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!

Uniqify

Really disappointed with this app, it wouldn't automatically pull new customers from sign up forms on our site, we had to manually refresh lists meaning new customers would be missing the welcome email at the time of visiting until we manually added them, and the sign up forms Klaviyo include look like they are from about 10 years ago, they really need some fresh templates with some more modern fonts and designs.

After spending a lot of time researching which email client to use, we are really disappointed with Klaviyo after such positive reviews around it, even though we were excited to try it out. It has some incredible features but when there are other apps at the same price we will probably move across to those to try out before settling on something.

May return to Klaviyo one day when it implements a bit better with existing forms and has more modern templates for forms and emails.

VertiBrace™

Switched from Mailchimp and so far it seems to outbrain the little monkey by quite a bit. Love the visual email automation flows and the pre-filled segments of ALL of my contacts (subscribers or not).

ChewdUp

We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!

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