Overall rating Based on 706 reviews
Elle Vie Body Products
I love Klaviyo and the customer service team is amazing. I recently attended Klaviyo ATX and the presentations were all very helpful. I realize that I have a lot to learn but the team was so resourceful and accommodating. I sat for a one on one with Aubrey and he showed me things in 15 minutes that would've taken me forever to figure out. I am so happy that I decided to drive down from Dallas to attend.
Have a bit of a history with Klaviyo. It's a feature rich, communication platform that has a lot of intuitive emailing options. Originally we used them for our mailing campaigns. In the end we switched to Mailchimp because of cost. Klaviyo is expensive. Now we are back to Klaviyo and they are even better. The cost is high, but the tools are there to utilize your mailing lists to the max. It's somehow much easier to use than Mailchimp & more comprehensive. Happy to be back to Klaviyo!
Tranquil Corners Yoga
Switched from Mailchimp to Kalviyo and I can't believe I've waited this long to use it! Love the customizable options and the workflows are so cool.
I think that this app should be very clear about their plans. Because in the end your subscription will be based on all the interactions once made on your store. And it does not matter if these profiles are useful to your business or not. If 5.000 people interact to your store but never bought a thing, you will have to pay a subscription for 5.000 profiles, which is insane expensive and might not bring you any return back. Just be aware that you will now be charged for your active email list members. Seams to be a good software, but if you don´t sign up for the very expensive subscription you can not test it. So be aware before you do all the work moving your lists to this software. It generates by it self a lot of profiles increasing the costs of subscription as they explain me in a Email. Just have in mind if you want to spend time dealing with this issue installing a new software.
This was the first email marketing app I have used for shopify. As a newbie to the whole email marketing game, I was quite surprised at how user friendly the app was and how seamlessly it was integrated to my store. Definitely recommend Klaviyo for the features that the app comes packed with and the amazing user experience. Wonderful job Klaviyo team.
Bella & Bow
We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.
First Outdoor Shop
No funciona bien.La paguina se queda colgada cada momento. No se puede volver a reinstalar con lo cual el problema no se puede solbentar...nada, no la recomiendo para nada
I decided to check out Klaviyo after all the news about Mailchimp not syncing with Shopify anymore. Best decision I've made! Klaviyos flows might be a little confusing at first but after watching a few of their videos and a few youtube videos I've set up a few flows that are doing well! The free version is more than enough to get started too!
I see a lot of people giving one star lately and I can't understand why. Their service is perfect for e-commerce. You can do everything you need and the support is great. I've never had any issues and I've been using it a lot in the past 2-3 months. The price is worth it if you plan to leverage your list and optimize email marketing for your business. If you want to send basic emails, then you'd probably want to stick with the cheapest alternatives.
Clark & Clark
Just signed up, just sent my first campaign. Wow, was it easy to do. I'm impressed so far at its ease of use and attention to detail. Thank you Klaviyo