Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

by Klaviyo

Win the hearts of your customers with ultra-personal messages

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    12% of ratings are 1 stars

All reviews

11 - 20 of 1037 reviews

Ma Ntuma Shop

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

SociEx Studios

Very easy to use I enjoy their platform thus far and am excited to build more engagement with my subscribers


Klaviyo is great! Being able to understand my customers and communicate with them based on that has never been easier for me and our business! Truly a gamechanger for us and I'm so thankful we switched over to them a few years ago!


I am Klaviyo's biggest fan! When I started with them in 2019, I had zero contacts. We now have over 1 million emails collected with outstanding segmentation. Our open rates began around 8% and now have soared to nearly 30%. Klaviyo drives 20% of our business's revenue. Further, their customer service is unlike anything I have ever experienced. I've had the same rep since day 1 (Katelyn!) and she knows our business inside and out - every emaill, every flow, and she is always available to help. Having both SMS and email under one house has also been a game changer for us. A++

DW Home Candles

I've used Klaviyo for the past couple of years and have always appreciated how user friendly it is. While working at DW Home, I've had an even better experience with my Customer Success Manager, Katelyn. She helps my team and I out whenever a problem arises or if we have any questions. I would highly recommend Klaviyo to anyone that owns a small or large business so you can truly measure the success of your emails and how much to invest in your business. Klaviyo is constantly adding new features weekly to help with reporting, benchmarks, and click through. Thank you Klaviyo! :)

Sakara Life

Been using Klaviyo for several years, and they've grown so much in that time - many new features have been released to allow for more targeted segmentation, additional channels, etc., allowing us to grow, as well. Their CS team is also always super helpful!


I have used other email marketing platforms such as Privy and MailChim before, and none of them compare to Klaviyo. I would recommend this app to every single Shopify user. It lets you create interactive email campaigns, flows and also track your website activity and exactly what your costumers were doing on your site. This app is awesome and a must have in my opinion.

The Allotment Wine Company

Previously familiar with campaigns, I've used Klaviyo to create multiple automated flows for the store I run and they are a game changer. From sign-up forms to abandoned cart flows, Klaviyo paid for itself within the first day and has lead to making more and more each month through its easy-to-create flows. I'm a big fan.

Cici Underwear

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.


Robust and powerful email marketing tools. There's a bit of a learning curve, but they have lots of resources to help. We especially love the email flow chart visualization tool.