Great email marketing app at reasonable price for value derived. I have only just started scratching the surface as there's a lot deeper I can go with analytics and insights. They make it really easy to set up automatic flows for communication with customers which is excellent.
Poor support. Never heard anything back from them. Plans are super expensive. Paid over 250$ a month and support can't even reply to you!
Overall the software works, but it's such a hassle to set-up and use, a very unfriendly layout. Analytics is overly complicated too.
I do not know why they have to keep it so hard to cancel the subscription. I've been trying to cancel the subscription for a month and I am still going to be charged for the next month. Stay away from this app.
Great app, it has helped a lot, especially with keeping track of my customers and understanding their behavior.
Clearly some great features on this app but I have found it really painful to get going with. Very irritating "compliance review" meant my account was blocked as soon as I tried to send first emails. Customers have had to wait days for Thank You emails for their orders. Have had to upgrade immediately to disable double opt in and even that is proving difficult to do. Finding it complicated to do basic tasks like send one off emails. Has got my stress levels up - I hope it's worth persevering with!
Emails are totally not automated. Abandon cart - add to cart event trigger is not working at all. Same for viewed products event.
Refinne Skincare Essentials
This allowed me to take my relationship with customers to the next level. Great templates, analytics, and automations. Best, Jennifer, Creator & Chemist at RefinneSkincare.com.
I've been discovering Klaviyo for a month now. What a wonderful program it is! You can cleverly arrange the program for different marketing purposes. A must have in your business!
Most amazing app for Shopify. Full stop. And a great customer support too! Our business operates across 3 different countries and we found it super easy to migrate campaigns/flows/templates, etc. Well done, Klaviyo. Wish we had discovered you 2 years earlier! Mike D. (Co-founder Moving Beans)
Copper Bottom Swim
Klaviyo has proved to be a phenomenal platform for our email marketing program. The UX exceeds other providers we have tried, the reporting is excellent, and the customer service is prompt. For e-comm businesses focused on conversions, Klaviyo is really top notch in the ESP industry.