Overall rating Based on 842 reviews
Fantastic for email marketing and SMS. Great deliverability, love the flows that you can set up. Klaviyo accounts for about 30% of our revenue. The team is also fantastic - they're always looking to improve and actually speak to their customers about what they like, don't like etc. Cannot recommend them enough.
eWatch Me Now
I used this app because it is free for me as a brand new newbie, it takes off a lot of stress. It will control my emails that I would receive the new ones that make a huge difference on growing my business. I am very grateful for the help of this app designer, it will be a great help to me.
This app is intuitive to use...especially considering the complexity of the data it tracks. Klaviyo was very helpful with initial setup too. I am NOT a techie, but I have managed to get my email flows set up.
It is quite convenient to manage your Shopify store email workflow. I personally appreciate the templates
This is a great app, very easy to use and set up. It takes a while for someone to reply when having issues so a live chat would be so much more beneficial.
Banana Watch Bands
Worst email marketing app. SO many bugs, error messages, and delays. Cannot stand the frustration towards this platform.
Appreciate the honesty and feedback. We'd love to connect and help and make it right. Please connect with us https://www.klaviyo.com/landing/contact-us
It's great, very easy to use and set up. The annoying thing is the slow customer service. it takes 24 hours to get a reply. A live chat would give it 5 stars. The training videos are great but just a bit long when you want to just get set up quickly. Overall a great experience so far!
I believed the hype! Shame on you Ezra Firestone - there is really nothing special about Klavyio! - pure marketing BS. They do however think they are very special...
I deleted your app from my Shopify store so why did you charge me again?
"Removing our app from your Shopify account does not cancel your Klaviyo account. We are a separate platform from Shopify so you must send a cancellation request to us in order to cancel the Klaviyo account".
WTF! Klavyio was downloaded through Shopify!!!
How is it possible that Shopify have allowed them this lofty station?
The last straw was when we reached out to them for the FIRST time with an elementary trigger split issue. After 6 emails we were thinking we'd entered some parallel existence - they just did not want to extend any help, both the Klavyio peeps JOSH + SEAN were really cagey and unwilling to assist us in any meaningful way - well this is what happens when you neglect a paying customer the way you did guys! I suggest you guys get retrained.
We are really disgusted by your lack of care and arrogant attitude.
Now kindly CANCEL my account.
Hi Celltech. Sorry to hear this, but really appreciate the feedback. We'll be sure to share it. If you'd be up for it we'd love to connect/chat and see if we can help. Best bet itis to reach out here https://www.klaviyo.com/landing/contact-us
its better than mailchimp, its very nice, you can set up a lot of thing, i love it, you must try it now
The app seems to be amazing and it has everything I need, but.......Unfortunately, I am not impressed by the level of customer service for new customers with under 500 emails. Its free to use BUT it takes at least 24 hours to receive any help. They rely mostly on training videos and FAQs, but if you need immediate help, this is not the app for you. I don't understand why they don't offer the same level of support for growing business. How do you expect to retain them?