Klaviyo: Marketing Automation

Klaviyo: Marketing Automation

by Klaviyo

Marketing software built for your growth

Overall rating
4.4 of 5 stars
Based on 840 reviews

  • 5 of 5 stars
    77% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

61 - 70 of 840 reviews

Simply Classy Clothing

This app is a must. It is so user friendly. Just launched my first campaign, looking forward to see RESULTS!!

Uninspired Shop

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Cullen Wayne

Extremely user friendly for a beginner. Having just launched my store in October, being a one man team learning all aspects of the business, Klaviyo is priceless for me.

KiAfrica

So far so very good. The app is working flawlessly and doing what it's supposed to do. I'm very happy with Klaviyo right now and still testing it within my store and looks very promising..

Intend to update this review on further testing. Kudos Klaviyo team!!

Vibevine.club-

I use this app for e-mail marketing. It's super helpful for my business. The plans are affordable considering how much quality and info this app brings.

WishBuyRepeat

Good:
Email templates
Flow
Automation
Coupons

Needs more flexible billing on sent email. Number of free emails are 250 and that is very low.

Ayin

Excellent app. Very easy to use! I set up a really effective email campaing in minutes and this app integrates with Typeform.

SYMPATYK

J'ai installé l'application KLAVIYO assistée par NATH un coach préféré sur ma boutique, elle est top, rien à reprocher comme application. Pour le débutant, il faut suivre le tuto de NATH comme ça vous ne ferez pas n'importe quoi. Merci

THACKER

Stay away, unless you want to disrupt your business (not in a good way).

Some, not all, of the issues experienced over this past year: unannounced maintenance that disables one from sending or scheduling email campaigns (during busiest and most promotional times of the year–no less!), being disconnected from integrations like Shopify or Loyalty Lion, welcome series flows that mysteriously stop working (and told by the engineers they are looking into it, but may take up to a few weeks to fix), etc.

Chat support is all over the place–when you can get someone on the chat (again, many times of the day chat is unavailable... emails get a response after a few days). One chat assures that the issue is fixed; when it turns out that it is not, another chatter blames the first chatter for not fixing it properly and offers a very complicated solution; when the second fix, in turn, does not work then the third chatter blames it on the second... and so it goes. Meanwhile, the issue does not get fixed and lingers.

Canceling them took running around in circles. Finally, when threatened with higher action, the cancellation did come through–with a snide note "good luck in your next endeavor." Is this professional? Not. But consistent with Klaviyo's overall attitude.

Not sure how long this company will exist... but that should be their problem, not mine.

LUCYD eShop

Klaviyo sucks. overpriced. also their previewer has a bug that makes it so the final email does not always match the content you set up. thanks to klaviyo, we sent an email to 5000 subs with half the text in an illegible white font. they denied any fault on their part once escalated even though the previous rep admitted to the issue. AVOID. use another cheaper service, theyre all the same