Not responding - Its been over 2 days without hearing from staff. Waiting to hear from them is very difficult as there are pending emails - abandonment cart emails.
Team hard to get a hold off. Not responsive. The account was disabled. Need to reactive it.
Hard to get a hold of the team. We have over 40 accounts on klaviyo and the messages are ignored constantly. They need to hire more to support their tool and software.
Sacred Life Spirit Shop
Has it's hitches, but once you set everything up, it's ready to go. Click, add, send. I've tried contacting support a few times, but never got any responses, but that's cool, I eventually figured it all out.
Could not get this thing to work. I even had my Shopify merchant success person attempt to get down to the bottom of why it was not integrating. She couldn't figure it out either.
I'm sure this works for others, but I have had more luck with the Conversio App for sending targetted emails, abandoned carts, etc.
I'm still learning but this app has everything I was looking for. Special thanks to Amanda and Evan for calling, explaining and helping. So exciting to have so many features in all in one place! :)
Klaviyo is one of our must-have apps on any store we run. It's powerful, easy to use and has many features under the free plan.
Big Tender Hearts
I love this app! It is very easy to use. I know running a good email campaign is important to any business but I had no idea where to start or how to run one. Klaviyo made it so easy to set up all of my email sequences and to run my first campaign. They make it affordable too. I started with the free plan and hope to move up as I build my lists and email marketing.
Hamilton Perkins Collection
Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!
If you are serious about email marketing and you own an e-commerce website, do yourself a favour and ditch MailChimp...
Go with Klaviyo!
Once again, this app is not perfect.
Klaviyo has been getting some bad rep with their customer service time of response (but have you ever tried to easily find a contact link in MailChimp?? Nowhere to be found!)
This is the kind of application that is worth studying.
It's not a "one-click it works" app.
Learn it... study it's potential.
Email marketing can become one of your main source of recurring income for your e-commerce.
Once your flows are running, you get a clear idea of which ones are profitable and which ones need improvement.
Their focus on e-commerce is why you need this app.
It's not cheap, but it grows with you.
So the more it will cost, the more money you will make.
Stop comparing the monthly cost with other basic email apps.
They don't compare.
Once setup this app will pay for itself 20X.
The level of segmentation you get with Klaviyo out of the box is where the power is found.
They keep coming up with new features too (dynamic coupons!! yeah!).
They keep improving the interface.
Learn how to use this powerful email app and you'll never look back.