Klaviyo: Email Marketing & SMS

I do not recommend using this app for several reasons: 1 / After working with this company for almost 2 years, my account has been disconnected. Reason: Your content or industry conflicts with our terms of service (after almost 2 years they answer me this) 2 / Customer service very very bad, there is no response for days, if you are new, they will respond immediately, but if they disconnect your account, they will leave you waiting for days and days. Please think about it before opening the account, unfortunately I am not the only person affected (read other reviews). If it happens to you, you will lose time (you write messages and wait, wait...), money (because all your automations stop) and have to start from scratch, because you have to migrate everything to another company (luckily there are very good companies).

Poor support. Never heard anything back from them. Plans are super expensive. Paid over 250$ a month and support can't even reply to you!

Overall the software works, but it's such a hassle to set-up and use, a very unfriendly layout. Analytics is overly complicated too.

I have 2 stores. I'm working with Klaviyo in both. it is by far the best email app out there. But you know something? Their customer service is one of the best i've ever met. Live chat. 24/7. and they are answering! and helping! all. the time. SUPER.

Very user friendly, much more so then our previous marketing email automation tool. Great integration with Shopify also. Highly recommended!

Great app would recommend to everyone needing a centralized email marketing platform. I use it every day and it is a great e-business tool.

Great email marketing app. Saves lots of time with many automations for abandoned carts, follow up emails to first time customers, emails requesting feedback, and more! Also has the ability to schedule the date and time that emails are sent. The only negative is the support. There is no direct contact support by chat or phone, you have to email them for help. They do answer the emails within 24 hours.

Bit of a learning curve but that's because it is a powerful piece of kit! I will definitely upgrade once we hit our limit. I love that companies like Klaviyo support small businesses by offering a free version. Giving us a chance to expand faster and with less stress. Thank You for that Klaviyo team.

I have only recently started to use the Klaviyo app but I am impressed how they give small businesses the opportunity to grow by starting on a free plan.

I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!

I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!