Klaviyo: Email Marketing & SMS

Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!

Blocked my account right before Christmas. Asked them to retry my payment method and heard nothing back for 3+ days. Now I can't send any marketing over the xmas/boxing day sales. Thanks A Lot!

Tried several others, including MailChimp and Omnisend. This one is a little more expensive, but well worth it. Great support (much much better than the others), no nanny filters on your contacts (leaves role based addresses alone, for instance), and allows multiple lists that can be subsequently segmented. Haven't tried the automations, yet, but they look good and easy to use.

I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!

And you are out in the desert ...alone. Their double opt in doesn't work since weeks. Customer support isn't helpful at all. No, even worse: they just denied this fault. Only after I paid a developer who confirmed the Klavyio system having an issue, they admitted there is a bug. Huh.
And then....nothing happens.
Customer support confirmed the bug as fixed. But - what a surprise - it is NOT. No ...

Very easy to use, and comes with lot of features, I am excited to use Klaviyo for email marketing automation.

Nice program... Seems to work pretty well. So far so good.

I believed the hype! Shame on you Ezra Firestone - there is really nothing special about Klavyio! - pure marketing BS. They do however think they are very special...

I deleted your app from my Shopify store so why did you charge me again?

"Removing our app from your Shopify account does not cancel your Klaviyo account. We are a separate platform from Shopify so you must send a cancellation ...

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support ...

My account has been disabled for about a month (with the same message that in "maximum" 3 days it will be reviewed), they have removed both the chat and the email support and in the meantime they continue to take my money, nice work guys, congratulations