Klaviyo: Email Marketing & SMS

Great app to get started. It is a little complicated to grasp at first but once you get the hang of it. It works well and it is free to start..

I spent half a day getting everything dialed up to send emails then called their support because I was having trouble getting the email addresses into their system. They told me I could not send the emails that I wanted to send because I was importing them and there were some that didn't come from my shopify store (that came from our website's email sign-up form). Then I asked them if I could just send the shopify customer email addresses and they told me "no.".

This company is a complete and utter waste of time.

Very user friendly and efficient app. I was able to send a templated email within a couple of hours!

what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Very simple to use.
I just started and I am very happy.
I loved the easy way to have all in a same place.

I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!

Functionality is amazing. It was a little complex to install some features like generating user-specific discount codes on a pop up sign up form, and hard to find the matching support information on this. It is a little more expensive compared to the Mailchimp which was free, however, this is worth the charge. The automations are seamless and very easy to set up and use. Over all we are happy we made the swap over :)

Really disappointed with this app, it wouldn't automatically pull new customers from sign up forms on our site, we had to manually refresh lists meaning new customers would be missing the welcome email at the time of visiting until we manually added them, and the sign up forms Klaviyo include look like they are from about 10 years ago, they really need some fresh templates with some more modern fonts and designs.

After spending a lot of time researching which email client to use, we are really disappointed with Klaviyo after such positive reviews around it, even though we were excited to try it out. It has some incredible features but when there are other apps at the same price we will probably move across to those to try out before settling on something.

May return to Klaviyo one day when it implements a bit better with existing forms and has more modern templates for forms and emails.

The best email app for ecommerce and Shopify users by far. Wish it was cheaper, but you pay for the quality.