Anmeldelser (3.262)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 81 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 11 % af bedømmelserne er på 1 stjerner
5. januar 2023

Pop ups are still visible after uninstalling. There is nothing on the website that could help solve this problem, I do not recommend it

Titan Jigsaw
Polen
En dag bruger appen
6. oktober 2021

Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!

diamond painting factory
Kina
Cirka 23 timer bruger appen
Klaviyo svarede 6. oktober 2021

Hey there! So sorry to hear you're frustrated. Would love to help get to the bottom of it. Our team is having trouble matching your account to a Klaviyo account so we can help... mind shooting an email over to feedback@klaviyo.com so we can support you? Thanks in advance!

3. november 2016

I spent half a day getting everything dialed up to send emails then called their support because I was having trouble getting the email addresses into their system. They told me I could not send the emails that I wanted to send because I was importing them and there were some that didn't come from my shopify store (that came from our website's email sign-up form). Then I asked them if I could just send the shopify customer email addresses and they told me "no.".

This company is a complete and utter waste of time.

Balance Of Power Pac
USA
Cirka 21 timer bruger appen
25. oktober 2023

They disabled my account after 5 minutes of using it. After contacting them, they send me to the Terms of Service when I didn't even have time to make changes to my account

Souvly
Polen
Cirka 17 timer bruger appen
9. juni 2019

what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.

Sparkle Fantasy Cosmetics
Storbritannien
Cirka 13 timer bruger appen
21. august 2017

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Elivera
Storbritannien
Cirka 13 timer bruger appen
28. januar 2024

I DO NOT RECOMMEND!
Application that makes you ashamed, very bushy application, difficult to set with many errors. Only accept compressed photos that have a pixelated appearance. I tested with another email and device and I did not receive the confirmation email with the discount code. I did everything according to the tutorial they posted on YouTube. I'm going to Shopify Mail or mail chip...I don't want to waste another 7 hours of my life!

seasonalgifts.de
Tyskland
Cirka 12 timer bruger appen
Klaviyo svarede 30. januar 2024

We appreciate your feedback! We understand your concerns and the challenges you faced, and we would love the opportunity to make things right. Our dedicated product experts are ready to assist you further if you decide to give our application another try. Creating an email ticket would allow us to delve deeper into the issues you faced and provide personalized assistance to ensure a smoother experience.

27. februar 2024

I'll be brief. We decided to give Klaviyo a try after working with another email marketing app for about 4 months. We decided to do this at about 10:00 pm. At about 6:00 am (that's right, you read it correctly, we had been working on new forms, segments etc. straight through the night)... at about 6:00 am, we went to preview a new form and the app kicked us out. When we tried to log back in, it says the account is inactive. No attempt to send emails. No attempts to send SMS messages. Nothing. You can imagine how we felt after spending the entire night trying to get things set up just for that to happen. Not a good first impression at all. Luckily, we had not uninstalled our previous app. Now, I'll be getting ready to go into work here in about an hour with zero sleep for the past 24 hours and absolutely nothing to show for it. By the way, the other app that we were contemplating switch over from is Omnisend. Funny thing is we have had zero issues with that app since we downloaded it. We just wanted to try an alternative to have something to compare it to. I guess it goes back to that old saying, "If it ain't broke, don't fix it."

Soul Expression Apparel
USA
Cirka 7 timer bruger appen
20. maj 2021

Very undependable app. SMS isn't sending 80% of the time. I tested with our own 2 numbers but the flows and automation don't work! Worst experience ever

Enviable Beauty
USA
Cirka 4 timer bruger appen
23. oktober 2020

Wasted hours of my day setting up my account and lists, only to find that there is no way to really remove subscribers or view/filter your subscribers (only the most recent 50?? WHY?). I had over a thousand "subscribers" from my website opt in form that were spam and I wanted to delete them but couldn't. You can only delete one person at a time, and only by searching their email address. I guess that's to be expected for a service where you pay per subscriber. Infuriatingly non-intuitive and cluttered interface. Find another service.

Pelican House
USA
Cirka 2 timer bruger appen
Klaviyo svarede 26. oktober 2020

Hey Pelican House Team! Sorry to hear you were having trouble deleting contacts! We have a public guide here in our help center that will explain how to do this https://help.klaviyo.com/hc/en-us/articles/115005073867-How-to-Bulk-Delete-or-Suppress-Contacts-in-Klaviyo Our team has also reached out to help with any other questions you might have