Klaviyo E‑Mail‑Marketing & SMS

The experience with Klaviyo has been outstanding. The app works well with Shopify and allows for the most compete view of our customer experience. We have used other ESP's and this integration is top notch!

Klaviyo has been one of the most critical platforms to our marketing stack. Your owned channels are the most important for your business and we could not ask for a better platfrom to integrate with Shopify and elevate the customer experience.

Klaviyo stated they have protections in place to keep bots from signing up creating fake emails. I am a small business and my email is full of fake emails. I try to delete them but they don’t disappear. I can’t keep ahold of any one in support until I upgrade and pay a monthly fee or lower the amount of emails in my account which is not working. I guess you can’t get help unless you pay them. It is a difficult platform to use also. The best option is to delete my entire account and go to a different email provider. I don’t want to work with a company that can’t help unless you pay them!!

Klaviyo offers a ton of great features and powerful tools, especially for building flows and creating segments. The in-app designer is stable, intuitive, and easy to work with, and the documentation is clear and helpful when you need guidance. I’ve found the platform overall very easy to use, and I really enjoy the classes — they’re informative and well done. The CSM reps I’ve worked with have also been very helpful.

Klaviyo is an integral part of our marketing ecosystem. Not only is the product best-in-class, it also integrates with the best tech in the space. IMO, that's the most under-stated quality in picking out tech... does it work with everything else you have? Klaviyo does.

The team is great, the leadership is awesome, and the product is cutting edge.

Strong marketing capabilities and automation, but improvements in event tracking reliability, documentation, templates, and customer support would make the platform significantly better for growing ecommerce brands.

The smartest marketing tool in my business"
Klaviyo completely changed the way I communicate with my customers. The segmentation is precise, the flows run on their own, and the analytics give me a clear picture of what's working and what's not. After switching from another platform — there's no going back.

As the founder of a small Shopify DTC brand, Klaviyo has been a really helpful tool for managing customer communication and marketing automation. It makes it much easier to build email flows, campaigns, and segments without needing a large marketing team.

I also appreciate the ecosystem around Klaviyo. Tools like the Grid & Pixel Email Autopilot integration have helped streamline the process of creating and managing email content, which frees up time to focus on other parts of running the business.

Overall it's a powerful platform for ecommerce brands that want to stay connected with their customers and automate parts of their marketing without overly complex setups.

Klaviyo's capabilities and its seamless integration with Shopify have made a real difference for my business. I hesitated to switch to it because it was more expensive than what I was using, but it pays for itself and more every month.

I've used several email platforms, and Klaviyo is the best option, hands down, for e-comm on Shopify. The integrations and relationship between the platforms is key, and I've been really happy with the email/sms software as well. Flows are excellent and the triggers integrate really well between the two platforms.