Rezensionen (3.294)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
Bearbeitet am 31. Januar 2025

They extremely increased their pricing again lately, not a legitimate solution.

Aurora & Co.
Vereinigte Staaten
Fast 4 jahre mit der App
Klaviyo hat geantwortet 3. Oktober 2022

Hi there! Sorry to hear you're considering other options. Our pricing did increase for a percentage of our customers recently and we realize that's been a shift for several ...

24. Februar 2019

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days.

It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one.

I had backed up our list before removing BUT all the ...

Nutracelle
Kanada
Mehr als 3 jahre mit der App
24. Februar 2024

Was once good, now awful and once of the worst options available on the Shopify app store. This is coming from having used the app for 2 years.

We've now deleted it and they're still charging us. Klaviyo - this is not how you keep your brand going. We've let our friends and groups know this company is NOT the type you want to be dealing with.

Steer clear. We'll be making this review isn't ...

Mystery MTG
Vereinigte Staaten
Mehr als 3 jahre mit der App
21. Mai 2021

This app is well marketed, and go to tool for e-commerce email marketing. However be cautious that installing klaviyo shopify app and inserting their .JS to your store it takes 15 website speed points out of 100 possible speed points. Our developer pointed this out that klaviyo app inserts a ton of not needed stuff to the site that kills the speed performance score of the site. WE ran a test ...

BURGA
Litauen
Mehr als 3 jahre mit der App
13. März 2023

You can't do "notify when in stock" or abandoned cart capturing on Shopify 2.0 themes like Dawn. Bummer.

Joanne Hudson Basics
Vereinigte Staaten
Mehr als 3 jahre mit der App
10. November 2023

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will ...

Ativo Skincare Inc
Kanada
Mehr als 3 jahre mit der App
28. April 2023

I have been using this app for long and now I am not able to pay them, to upgrade my plan, we are losing important dates. Emailed them several times with no response.

Diamondrensu
Indien
Mehr als 3 jahre mit der App
3. Januar 2024

Terrible experience with Klaviyo. Not what they used to be. Customer Service took a month to get back to me! 1 MONTH. Can you believe that. They Charged me 3 times the monthly costs (supposedly someone activated this that is not anymore in the account) This should be something only the owner should be able to do! The one who pays the bills. Within hours of getting the charge FOR THE NEXT MONTH, I ...

Eric Javits
Vereinigte Staaten
Mehr als 3 jahre mit der App
29. Januar 2024

Trash email provider. Ruined our deliverability and billed us 300 usd more than the actual bill and when we asked for a refund they just disabled our account and we can no longer send emails to customers.

Personalize Everything
Italien
Mehr als 3 jahre mit der App
Bearbeitet am 26. März 2021

I wish their fee was more reasonable , they are extremely expensive. Gosh $300 for 13k list. Even my whole Shopify account cost $75 a month. Charging that much is ridiculous. Seems like for every 10 sales person they hired, they hired only 1 customer service. Its hideous to not be able reach customer service for a company their size and funding.

Woodstone
Vereinigte Staaten
Mehr als 3 jahre mit der App