Klaviyo: Email Marketing & SMS

LOVE THIS APP! I was previously using Privy, and needed a way to set up automated email flows for welcome emails, and to filter users by country (e.g. To give new subscribers a welcome discount, then follow up if they had not used it yet, with prices in local currency). Klaviyo has been a great solution, for free. I found some parts challenging in the beginning such as accidentally deleting entire email flows and not being able to get them back, but once I got used to it, this app has been everything I wanted for managing customer lists and leaving automation to do the work!

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

I'm not tech savvy but Klaviyo makes email marketing on Shopify easy. So far I'm very impressed with both functionality and ease of use.

I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!

I run several stores on Shopify and I use Klaviyo for all of them.

Klaviyo makes it easy to setup "flows" and I love how easy it is to segment customers and visitors.

But Klaviyo's support response time is awful. While their representatives are knowledgeable and helpful, it takes 24-72 hours before I can get a reply to my emails. And there is no phone or chat support.

This really becomes a problem when you have a campaign needs to run the same day but something is not working correctly.

For instance, I'm using a "product data feed" in one of my campaigns which pulls through products from my store. I have it set so 3 products pull through in the email; however, only 2 products are pulling through. I started a support ticket with Klaviyo over a week ago. With 24-48 hours in between emails, it takes forever to get something resolved. In this case, they simply quit responding last Thursday.

I'm switching back to MailChimp due to the support issues. It's too bad really, because Klaviyo is so much better on so many levels.

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.

I used this app one time and learning it was easy. It was more intuitive for me and made an email I am happy with. I set up the flows also but only in the past few days so I have no feedback.

So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!