Rezensionen (2.360)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 77 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
3. September 2015

worst customer support. They dont even bother to reply to your request and if you will be facing any problem then that is only your problem , they dont care and they throw everything on shopify , that ask them even if the problem is from their end.That dont even know about their codes.

worst app dont use it , you will loose money instead of making from them as they claim because they dont have proper docs to train you and no support at all,

Fehez Com
Kanada
Etwa ein monat mit der App
30. Dezember 2020

Great app with a very clean interface. My only issues are that it's a bit confusing to locate and edit lists/segments. Also, for some reason it makes me log into the app every time I open it, even when I'm using the same computer/browser. All in all, it's a very good app and I'd recommend it to most people.

Bark Husher
Vereinigte Staaten
Etwa 2 monate mit der App
22. Februar 2022

Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!

Rafa CBD
Vereinigte Staaten
Etwa ein monat mit der App
Klaviyo hat geantwortet 22. Februar 2022

Hi Joe— I am so sorry this has been your experience. It sounds like we can do better here, so allow me to escalate your request. Please be on the lookout shortly for more communication from our support team.

Bearbeitet am 21. April 2019

Much easier to use than Mailchimp, thankfully Mailchimp ended their partnership with Shopify so that we got the experience of Klaviyo. Great service, amazing features that are really easy to use, and the flows are going to come in very helpful. The only problem was the fact that all orders came into the account as USD, but we needed them GBP. Support sorted this within an hour

Fun Cases
Vereinigtes Königreich
2 tage mit der App
Bearbeitet am 12. Februar 2023

Anmeldeverfahren sehr verzögert. Email der Firma wird nicht akzeptiert. Für mich bis jetzt nicht empfehlenswert. Sorry... Wahrscheinlich muss ich hier mehr Zeichen schreiben, deshalb siehe oben!!! Ich bin enttäuscht, weil ich mir sehr viel davon versprochen habe.

21thcloud
Deutschland
Etwa ein monat mit der App
17. Mai 2020

Probably the best customer automation apps on the app store, has made my life a breeze and has really helped with customer engagement. The out of the box flows are amazing!

NZFUR+SKIN
Neuseeland
2 tage mit der App
27. Mai 2019

VERY VERY VERY hard to make a custom email template and not enough information to find on website...

Sententia Jewelry
Vereinigte Staaten
Etwa ein monat mit der App
18. April 2022

De lo mejor que he encontrado en email marketing. Una magnifica herramienta para promocionar tu tienda.

Testimu
Spanien
2 tage mit der App
1. Juni 2021

The app is fine if you know how to use it. The support is just soso. They want to set up a meeting for easy questions which is totally unnecessary. Were on the premium version.

NAIPO.de
Deutschland
Etwa 2 monate mit der App
Bearbeitet am 11. Juli 2019

I moved to Klaviyo from Mailchimp and I'm so glad I did. It integrates perfectly with Shopify and the one time I had to contact their support they were super helpful. There are more functions and capabilities than Mailchimp and I can see this app growing with my business.

fizzi~jayne
Vereinigtes Königreich
2 tage mit der App