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I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.
Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?
I was a firm Mailchimp customer.. Until I saw Ezra Firestone using Klavio.
Now, I wasn't looking for another email marketing program.
BUT
Seeing how well it auto-segments our Shopify customers, it does an amazing job at just "working".
Highly recommended, although I do still use mail chimp for signup forms, but then all mail chimp lists are auto uploaded to Klavio so i'm not missing out on anything.
Great app. I absolutely love it and my campaign emails looks amazing! Will keep using this app for all my newsletter emails.
I really hate most newsletter templates, but this has changed my perspective, excellent product that i cannot recommend enough !!
Good Morning. My company, SlipIns is 8 years old and we have been working diligently to increase our national and global awareness as well as increasing sales with the use of various promotional entities. We discovered Klaviyo quite by accident when a customer mentioned that we might try this company for our e-mail marketing and promotion. I was a bit skeptical because we had been using another source with limited success and expenditure of lots of time and energy. We decided to give Klaviyo a try and, much to my excitement, in less than 60 days our sales returns have been exceptional. We have just exceeded a 500% return on our investment using this system. We found setting up the system was easy and when we needed help their people were right there to help. We are not overly tech savvy people and the Klaviyo support people were ready to help us with all our questions and needs immediately which was a huge advantage that sets them apart from the other services. I have to say, if you're in need of help and results using e-mail marketing and promotion Klaviyo is a tremendous resource and we at SlipIns recommend them enthusiastically. They have been fabulous!
A useful app, but the support is terrible, clueless. 24/7 support is a fib. If you have an issue leading into a weekend you are stranded until Monday US time, which for me in Australia meant 4-5 days from problem Friday morning (a computer glitch) to solution Tuesday morning. An apology is fine, but some compensation would have made this bitter pill easier to swallow.
We appreciate your feedback, the team has reached out to help you get any issues resolved.
This app is awesome. For any e-commerce store it's a must have. I love the flows you can utilize and the recommendations are awesome. Recommended
Very happy with this app, it helps me do everything. From cart abandonment to follow ups. Very simple to use.
I'm using Klaviyo to stay in touch with my customers more automatically and this app does the job really well. Easy to setup. No technical hassle.
So far i love it. it sends the emails just as I want them, and it is so easy to customize your emails. Reporting is great and user friendly. Definitely happy with the app