Rezensionen (3.193)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
27. August 2023

I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.

Affordable Jewellery Supplies
Neuseeland
26 tage mit der App
Klaviyo hat geantwortet 29. August 2023

Great to hear that feedback, thanks! And thanks for switching to Klaviyo!

12. Oktober 2020

Easy to use, better than any I have seen. I am a total beginner and sent a pro email campaign with ease. Its really pricey though. Other than that, its amazing!

Feel Good Tea Co.
Vereinigte Arabische Emirate
Mehr als ein jahr mit der App
5. Juli 2021

I have had a good experience starting out and look forward to using the features included. I am happy with how well the integration went with my Shopify store.

Cascabel Press / Ray Bidegain printmaker
Vereinigte Staaten
26 tage mit der App
19. Februar 2021

I do not recommend for small businesses. Too complicated to use. The moment a user gets out of a flow that you didn't want them to get out of, you're in a bind. You have to do mind gymnastics in order to figure out how to align your flows correctly. I've also had serious problems with the back-populate function, which they know they need to overhaul. I've also had people kicked out of flows, but the flow says just that they've been "skipped" - big difference between these two things. Klaviyo is very powerful and has some great features, but I'm looking forward to switching because it's simply too complicated.

IntyEssentials.com
Belgien
Etwa ein jahr mit der App
24. Januar 2021

Really awesome app, easy to use and many functions that I wasn't aware off, that will make your email campaigns and overall ecommerce experience much easier.

Gifts and Crafts
Vereinigtes Königreich
25 tage mit der App
3. Februar 2022

I'm having a terrible experience. Here's why: I thought Klaviyo would be good because you see it everywhere and integrates with everything.
When I just started using it I was contacted by a sales person. He gave a demo and was classic sales person, using persuasive sales techniques, promising many things, only to have to find out that they don't deliver on those things. One of the main things they promise if you upgrade is that you get access to Live Chat, but the buttons to chat support are NOT EVEN CLICKABLE! So if you have problems you are basically f'd, because there's no way to get proper help. A lot of the features are glichy or don't work the way that you'd like. You get to realize that everything is built for ease of implementation for the developers and not for ease of use and functionality for the user. Honestly, I really gave this software a good try, but because I cannot vent and talk with a person, it frustrates so much that the only place I feel like I can do it is here.

Kendama-Senses
Niederlande
Etwa ein jahr mit der App
Klaviyo hat geantwortet 3. Februar 2022

Hi Jordi, I hear your frustration. Live Chat is currently available for customers on paid plans, so it is unfortunate to hear the button would not direct to the feature. I'm going to connect you with a real person on our escalated Support team to help you through these issues. We are here to help! In the future, please feel free to reach out to us at feedback@klaviyo.com if you have a concern.

17. März 2022

We recently migrated to Klaviyo from another provider and have found the transition to be very easy and the Klaviyo application is proving to very easy to use while having all the functionality we could need.

Our Generation NZ
Neuseeland
25 tage mit der App
9. Juli 2020

Not a good experience for me. Found the app quite hard to use. Tried to implement a "don't leave" pop up on my store offering discount, it didn't work, as I tested it myself and didn't receive the discount email. Asked for help and got one response first time which didn't solve the problem, and since then Ive emailed 3 times and had no response so Im going to delete the app and try another one.

The support team need to be more responsive considering the app isn't the easiest to use.

Go Genie
Vereinigte Staaten
Etwa ein jahr mit der App
14. Juni 2021

Klaviyo is a game changer! Not only is it simple to use, it is intuitive, helpful, opened a world of communications to my customers and their Help Center and Support team are A+

Papanui Cycles - Great Service, Great Rewards & Great Choice
Neuseeland
25 tage mit der App
3. Januar 2024

No integrity. The point of contacts have Zero integrity. Kyle Collingham canceled twice, and on the 2nd time didn't bother to send an email.

Then I contacted customer support, and they said they only cared about trouble shooting the product.

EDASI
Vereinigte Staaten
Fast 2 jahre mit der App