Rezensionen (3.131)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 81 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
16. September 2024

It's a great app and email system. We love it so much.

Little JC
Australien
3 monate mit der App
15. August 2024

If you ever get hacked, do not expect the customer support to help you. I have been using Klaviyo since 2021. Recently my account was hacked and after numerous emails to customer support, I have not received any help, other than them telling me that my account is not associated with the email I'm trying to use for my login. DUH ! That's the whole problem. It was changed. I will now have to uninstall this app, lose thousands of my customers emails, which I built up for the last eight years, as well as tell my bank to block these people from taking money out of my account. Thanks a lot.

Lash Tribe
Australien
Mehr als 2 jahre mit der App
1. Oktober 2024

Must have als je een webshop hebt!

Panacea Light Therapy
Niederlande
Etwa ein jahr mit der App
23. August 2024

Klaviyo is amazing, the interface is easy to use, and the templates are more than helpful. All in all, a tool, ecommerce would be hard without.

Sanationell
Vereinigtes Königreich
6 monate mit der App
21. August 2024

Awesome to work with! From integration through support, easy set up and use. Highly recommend.
illumino360.com

ILLUMINO360
Vereinigte Staaten
6 monate mit der App
27. August 2024

Been doing e-comm for over a year now, this is still a pillar in my sales funnel

LT3
Vereinigte Staaten
9 monate mit der App
22. Oktober 2024

Great service and great support.

Caliroots.com
Schweden
6 monate mit der App
19. August 2024

in sort of a nightmare situation now with adding our domain email and changing DNS records. all of our emails are landing in spam. Klaviyo said it was because we lost the confidence of the consumer... not true. this all happened in a week as we were trying to change our email.
support is zero help. we said we would need to switch email companies as being without our email marketing for weeks would seriously impair our business, they simply say... sorry to lose you. we literally spent 1-2K a month...switching to omnisend or finding another partner

Catherine's Boutique
Vereinigte Staaten
Mehr als 2 jahre mit der App
27. September 2024

4 days of working to set up a simple landing page with an email capture form and an automated redirect after submission. Experience so far:
- form editor is terrible
- forms are not responsive across desktop to mobile (and editing for two platforms in the editor is a not usable)
- limited logic capabilities moving through form submission flow
- forms not saving consistently (it has been random for the past several hours)
- forms not saving to designated lists
- backend and admin is really unsophisticated and illogical
- support (email, free plan) is slow, typically get the ticket closed type of support. In fact, in the past 36 hours, I have twice waited 12+ hours for a response and when the responses finally came I was called Nick and Kate (neither are my name) and the answers were not for me. I had to submit a second ticket to get a response to my first one.

I could go one. There is a reason why over 10% of these ratings are 1 star

So frustrating because I am now looking for a new solution to what should have been an easy requirement to solve

SOL & SUMO
Portugal
3 tage mit der App
13. November 2024

easy to use

Rocket's Socks
Vereinigte Staaten
5 monate mit der App