Klaviyo: Email Marketing & SMS

Great product but support since the IPO has dropped, the support teams aren't given any powers to do anything so you can wait weeks/months from connected departments. If you need/think you might need to move quickly then choose another vendor.

This is a great program and a time saver.

Amazing customer service, beautiful app.

excellent

Great support staff!

good app

Took about 2 months to try and get Klaviyo to integrate with Shopify tags with lots of back and forth between support who weren't able to assist me properly, rather just sending me a link to an article. We were also overcharged for 3 months and still yet to receive our money back.

Set up with Omnisend and immediately the integrations of profile data, segmentation and shopify tags were there without me even paying for anything.

Klaviyo impressed me with their exceptional customer service. When I encountered an unexpected issue, their support team responded with empathy and efficiency. They listened carefully, explained clearly, and went above and beyond to find a fair solution. While their platform has advanced features that new users should familiarize themselves with, Klaviyo proves they genuinely value customer satisfaction. They're willing to work through challenges and make exceptions when needed. For email marketing needs, Klaviyo shows they're a company that truly stands behind their service and prioritizes positive user experiences.

Great customer service and an awesome platform. They're always looking to improve the functionality and features of their site.

an App that is constantly evolving with technology. Very easy to use, however it is a bit expensive, but its well worth it.