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Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted.
The app is difficult to remove and customer service is bad.
Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.
Sending weekly emails through Klaviyo has doubled my sales.
We love a success story!
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Thanks for the 5-star review!
I would highly recommend Klaviyo. The support and chat services are phenomenal.
The support person that assisted me today was top notch. He was able to answer all my questions in record time.
Thank You
Very extensive and customisable features. Great and responsive support! We don't use it to it's full potential but are more than happy with it.
woom bikes Romania
Karen en Paola helped me setting up the right flows with the right metrics. They gave me detailed information and were very helpful.
The different flows offered can expand businesses with minimum efforts. The training offered is very valuable. I'm learning and expanding all the time.
Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.
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