Klaviyo: Email Marketing & SMS

All the things you need, you will find with Klaviyo

Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.

Klaviyo is very intuitive and their customer service is excellent!

so far so good.

We had zero issues, and It´s probably best email marketing platform to integrate with shopify, integrations are super easy, and it is easy to use.

Great Customer Service that helps with what you are trying to create!

I really enjoy this platform, I find it very helpful and love the analytics.

Its asset person must have, it builds long term with the audience

Najlepsza aplikacja do email i sms marketing.

Everything is so easy to use and very understandable.

What a terrible tool. Their customer service is awful. I had an issue with a payment, and my account was suspended. When I tried to contact them to process the payment again, they kept redirecting me to their virtual assistant, Kira, who only provided online articles for me to read. I realized they would never help me through that method, so I reached out to the support & success email accounts. Their response? They said they couldn’t assist me and told me to contact Kira! I couldn’t believe it... I was trying to settle my account, and they never responded.

Of course, they had no problem charging me for the current month's plan, but my account remained suspended due to an invoice that couldn’t be processed months ago. I absolutely despise companies that grow and aim to "automate" everything, completely neglecting their customers and failing to provide real ways to communicate and resolve issues.

Very disappointing, Klaviyo. Terrible experience.