Klaviyo: Email Marketing & SMS

If you ever get hacked, do not expect the customer support to help you. I have been using Klaviyo since 2021. Recently my account was hacked and after numerous emails to customer support, I have not received any help, other than them telling me that my account is not associated with the email I'm trying to use for my login. DUH ! That's the whole problem. It was changed. I will now have to uninstall this app, lose thousands of my customers emails, which I built up for the last eight years, as well as tell my bank to block these people from taking money out of my account. Thanks a lot.

We love using Klaviyo for our online business needs.

This app has proven to be very helpful. It's easy to accomplish goals, even for someone with very little marketing experience.

Great email marketing platform for us.

in sort of a nightmare situation now with adding our domain email and changing DNS records. all of our emails are landing in spam. Klaviyo said it was because we lost the confidence of the consumer... not true. this all happened in a week as we were trying to change our email.
support is zero help. we said we would need to switch email companies as being without our email marketing for weeks would seriously impair our business, they simply say... sorry to lose you. we literally spent 1-2K a month...switching to omnisend or finding another partner

For me this is the best email marketing platform. 5*

Sehr komplex und umfangreich. Allerdings das mit Abstand beste Email Marketing Tool!

This app turned all of my shopify customers into subscribers. Illegal. I have no way to un do the damage done to my customer list that took me 6 months to build.

great customer service and easy to get in touch

Awesome to work with! From integration through support, easy set up and use. Highly recommend.
illumino360.com