Klaviyo: Email Marketing & SMS

Great experience with this app so far. Can't wait to dive deep into all that it offers.

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

Once you get it set up it's fantastic. If you're setting up your email marketing for the FIRST time, it will be much easier for you. If your technical experience is more limited and/or you're migrating from another ESP (mailchimp, etc.) just be forewarned, that things are NOT as plug-and-play as the Klaviyo sales people would like you to believe.

PROS: There is extensive klaviyo documentation on everything (but it's also a bit overwhelming).

Once you're on a paid plan you have 24/7 chat support which has mostly been really helpful.

There's an app/integration for almost everything - from reviews to rewards, etc. We were able to drop a couple of our paid apps and put those funds towards klaviyo which was great.

On the surface, the Email builder looks a lot like Mailchimp's, so I didn't expect to be too impressed. HOWEVER, it actually works SO. MUCH. BETTER. It really shines when it comes to customizing between desktop and mobile emails. (huzzah!)

CONS: If you (or your client) hasn't been SUPER organized about their email automations (flows), tags, etc., it can be a lot of work to organize all that in preparation to migrate.

Also, I don't think the onboarding instructions are a great as they could be. They try and get you all synced and integrated right away, but that can lead to missteps.

There are also quite a few technical steps to go through. While they try and make it as painless as possible, if you're new to this or thinking you're gonna get it all done in a day, you may find yourself a bit overwhelmed.

FINAL WORDS / PSA:

1) DO NOT SYNC YOUR CURRENT ESP (mailchimp, etc) with Klaviyo until AFTER you've done your list hygeine!! Lol -

2) Unless you have a simple list and minimal flows, don't expect to get this all done in a day. Give yourself time and grace, especially if this isn't your wheelhouse.

I've worked in at least a dozen ESP's over the past decade and I found this to be more of a challenge than I expected. That said, i'm SO GLAD we've made the move!

Great all in one app for email, sms, and reviews! Also their support is great!

The app is great! The Free already offers the basic for start ups. If my business grows larger to scale, I will definitely avail of the paid benefits!

klaviyo is the best ESP on the market for sure. love the userability

Love Klaviyo with Shopify and the support staff!

I don't know how, users find this application great!

-Email? In short, complicating less competitive than email Shopify because there are short features is less good.
You really have to try to put parameters for logo and products etc. that are not already connected to our shop.

-pop-up? only one that could be interesting on this application.

-SMS? Drop too much Australian confidential policy that blocks everything because if you are in Europe or France not title company in this country Australia impossible to use sms.

In addition, limited free version 54 days after upgrading to X price!
Nice design ok may can feature to work from in without having any know problem.

Easy to use for someone who is trying to wear many hats.

Sin duda la mejor app y plataforma de Email Marketing para todo ecommerce. Sus posibilidades son casi infinitas, muy fácil de utilizar e intuitiva. Su atención al cliente es excelente, rápida y eficiente.
Permite automatizar todo lo que te imagines y más, ahorrando tiempo y generando € en piloto automático. ¡La recomiendo al 100%!