Calificación general
4,1
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
15 de noviembre de 2023

I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!

HYGR
Malasia
5 meses usando la aplicación
4 de diciembre de 2023

Would not recommend. They charge you by profile (email) and do not give you an option to simply delete inactive profiles.

Liberty Orchards
Estados Unidos
10 meses usando la aplicación
Klaviyo respondió 11 de diciembre de 2023

Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo.

You do have the option to suppress or delete profiles by following the steps in these help docs. I hope that helps!

https://help.klaviyo.com/hc/en-us/articles/115005073867

https://help.klaviyo.com/hc/en-us/articles/115005246108#h_01HBDYFEQ1YWDRDZ3TMQF1611R

30 de noviembre de 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

MANEPRINT
Estados Unidos
19 días usando la aplicación
8 de diciembre de 2023

Nik was very helpful and he explained and answered all my questions very clearly. I hope all support is like him. Keep up the good work! :)

Watelo
Estados Unidos
2 meses usando la aplicación
Klaviyo respondió 11 de diciembre de 2023

Thanks for your review and glad to hear you're having an excellent experience!

14 de diciembre de 2023

Great assistance. Always a pleasure from the Klaviyo team<3

Metabolic Nutrition
Estados Unidos
Más de 4 años usando la aplicación
23 de noviembre de 2023

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Aura-Amsterdam
Países Bajos
3 meses usando la aplicación
10 de noviembre de 2023

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will be looking to switch as the service is no longer top notch. Klaviyo always stood out on top, now they are on the bottom. Cost vs value is just not there.

Ativo Skincare Inc
Canadá
Más de 3 años usando la aplicación
17 de abril de 2024

Aide personnalisé très rapide et efficace!!!

LICA Wear
Canadá
Alrededor de 2 años usando la aplicación
22 de enero de 2024

Klaviyo is great!

Tom's Key Company
Estados Unidos
Más de 2 años usando la aplicación
Klaviyo respondió 24 de enero de 2024

We think so too! Thank you for the 5 Stars.

3 de diciembre de 2023

Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.

SportCarry
Estados Unidos
27 días usando la aplicación