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Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.
They extremely increased their pricing lately, please consider other solutions with a better pricing like Omnisend.
Hi there! Sorry to hear you're considering other options. Our pricing did increase for a percentage of our customers recently and we realize that's been a shift for several brands as we haven't changed our pricing in over 6 years. Our support team will be in touch soon (if they haven't already been) to get your feedback and see how we can help.
BUYERS BEWARE! One of the worst experiences since we launched our store. We spent thousands of dollars for our email automation strategy using Klaviyo. And then without any notice they closed our account, didn't provide any explanation at all just said "didn't meet their Terms". We did nothing wrong and lost thousands of dollars that we will probably never see again. I highly recommend you check out literally any other email providers if you don't want to lose all emails you built.
We made the switch from mailchimp to klaviyo and has been the best decision ever made. We recommend klaviyo for many reasons, but specially because of the ability to segment and tag users based on past purchase behaviours.
A nice man from Klavio called me, and it sounded great. I asked about Paid and Free plans, and he explained paid, includes "World Class Support", so I signed up... it turns out support is ... chat with links to help pages.... or email support... combined with mon-fri USA timescales, this means that in Europe you could wait for 72 hours for a reply ( I don't know about you, but the weekends is when I get most time to play with software like this, and that's usually when I get stuck). If you compare with Shopify support, , where you can get phone help immediately, its not nearly as helpful.. It remains to be seen if I can get it working quickly enough to justify paying for it, albeit with less than "World Class Support"
Using it and it's easy to set up and use. Great support in case of any problems. Loving it and looking forward to scaling my sales.
Very easy to use... Hope it will increase sales!
Muy buena aplicación, poco a poco aprendiendo mas, totalmente recomendada a todos!
Sigan asi por favor
Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!
Very easy to install & use. Very creative & beautiful templates & the automation features are just so useful!