Klaviyo: Email Marketing & SMS

Switched over from MailChimp toward the end of last year. It was a very big undertaking recreating all of our email flows, triggers, and templates - but in the end it was well worth the effort. Now we feel like we have a true CRM + Email + Metrics system that allows us to have a much more holistic view of our store and customer that we didn't have before. The ability to slice and dice data is also leaps and bounds better than MailChimp. Finally, even though doing a migration was a PIA, it also gave us an opportunity to re-look everything and button up trigger/DRIP/automation campaigns and fix issues and make things even better.

We have uninstalled your APP on Shopify and close the account, why are we still being charged?

I tried several email marketing apps but this is by far the best. It has everything you need to create a great email marketing strategy.
It has integrations, template, stats and so on...

Very easy to use and set up. getting started with the flow templates was very easy and works well. Great tool to help increase sales

All Emails deliverance is sent to the SPAM folder contacted support and they said that they can't fix the issue.

Emails are totally not automated. Abandon cart - add to cart event trigger is not working at all. Same for viewed products event.

So much better than MailChimp.
More professional for e-commerce stores and works perfectly with Shopify.
Plus a much faster and friendly support team.

I Like it! Perfect to start with as its free till 250 emails. Quick customer support/ fast response time. Only thing is SMS plan is not included in free but that's understandable.

Great app. Had a little trouble getting everything set up (my fault) but Kate was amazing and walked me through everything. HUGE improvement to our emails! Highly recommend this app.

The Klaviyo team has been great to work with. They've been supportive and responsive to the questions I've had setting up flows with detail instructions and screen shots.