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EXCELLENT app! If you need a email marketing this is the key! And a very nice and friendly support!
Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!
Hi Joe— I am so sorry this has been your experience. It sounds like we can do better here, so allow me to escalate your request. Please be on the lookout shortly for more communication from our support team.
I love this app its everything I've been looking for. It's great for email campaigns and abandoned carts.
I used this app for fulfillment. I like it as they are always helpful.The online account is easy to use.
Muy excelente aplicación , lo mejor me gusta y me ayuda mucho para poder mantener a mis clientes activos y motivados.
This app made marketing easier! With all it's features and easy to edit templates it makes me want to send more emails!
Best free app for email marketing on Shopify. Easy to use and provide great tools. I highly recommend it for everyone.
If I could give Klaviyo 6 stars I would.
1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before.
2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business.
Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it.
I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.
Thanks for the review! We love seeing those early results!
This app is so easy to use and I can't believe I had difficulties with it in the beginning but after watching a few videos, I now get it. I love it now
One of the best email providers on the market. So easy to use and create emails and retargeting lists. Absolutely amazing work, thank you!!