Reseñas (3.220)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
14 de enero de 2022

Terrible support. They do the bare minimum to help their users and will make you use one of their partner developers if something isn't working. Any other app would try to help you with a problem you are having with their app but not Klaviyo.

Amino Nutraceuticals
Australia
Más de 3 años usando la aplicación
Klaviyo respondió 14 de enero de 2022

Thank you for sharing this. I'm having trouble finding your account, but would love to get a bit more information so we can improve our service. Can you please email us at feedback@klaviyo.com with your account name? I look forward to getting to the bottom of this with you!

25 de noviembre de 2019

This is by far the best email marketing app there is. It does so many things at once and it is the simplest app that I have used.

Lyse Collection
Estados Unidos
Alrededor de 1 mes usando la aplicación
3 de diciembre de 2018

I found this app far easier to use than other email marketing apps! It makes sending emails alot quicker! thank you Klaviyo!

BK Boutique Pets
Australia
Casi 3 años usando la aplicación
2 de noviembre de 2022

I would recommend finding an alternative service. The billing is horrendous and service is sub-par to say the least. Save your money and find an alternative for emails or SMS.

ABC Underwear
Estados Unidos
Alrededor de 2 años usando la aplicación
Klaviyo respondió 3 de noviembre de 2022

Hi there! Sorry to hear your frustrations. We looked into your account and it sounds like you have a strategy session scheduled with your CSM - that's great! Would love to get you back on track and earning that amazing ROI we know is possible from email and SMS. Hope that strategy session helps clarify any billing or service related issues.

Fecha de modificación: 23 de junio de 2019

This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!

HPSilver
Estados Unidos
Alrededor de 1 mes usando la aplicación
25 de julio de 2020

What an easy and beautiful App to use, thanks guys for this App, There are no complicated setups or configurations, just click and follow the on screen instructions. Nice one.

Adores Cat
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 9 de mayo de 2024

Fraudulent company, scamming money for Free plan!!
they invoiced me for the Free plan and say that I had a paid plan, although I changed to a Free plan 2 months ago and the money was not taken from my bank account, then suddenly I don't know why Klaviyo announced that I never had a Free plan and that's why I now pay absurdity and SHAMELESSNESS!

Be careful they are scammers!!

when I asked for a refund, they suggested Cancel subscription :D - nice service, what can I say!

A very poor customer service :(
I'm brand new, I don't have any clients yet, and when I tried the Klaviyo app, all emails went directly to spam.
so...My ability to use this app is limited by this fundamental flaw. When I wrote to Klaviyo support, I received a reply that they did not offer any help if I had a free plan and suggested that I purchase a paid plan, however, since I'm a newbie, the paid plans are not good for me....
the very unpleasant situation.. it turns out their application requires payment to work at all in my case ... ugh bad attitude :(

Home Comfort Taps
Letonia
Casi 2 años usando la aplicación
Klaviyo respondió 14 de febrero de 2024

Thank you for the feedback, we always try to improve not just our product but also our customers' interactions. We've reached out privately, so we can better assist you with this issue.

16 de julio de 2021

This app is very difficult to use and no support what so ever. I am looking for a more user friendly one that can be more helpful.

World Scents and More
Estados Unidos
Casi 2 años usando la aplicación
Klaviyo respondió 19 de julio de 2021

Hi! We'd love to hear more from you. Our team should be reaching out shortly to get further details on your experience.

12 de noviembre de 2018

Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.

IdeesFun
Nueva Caledonia
Más de 2 años usando la aplicación
24 de noviembre de 2021

Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!

Allstitch Studio
Estados Unidos
Alrededor de 1 mes usando la aplicación