Klaviyo: Email Marketing & SMS , 1.986 reseñas

Klaviyo is an amazing CRM tool. And more than anything, the support you receive when you have challenges is absolutely outstanding.

Klaviyo is awesome and the customer service is first rate.

Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!

Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with.

This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help!

Thanks Alex!

This is less than 1 star I will never use it again
I have been designing my campaign the whole day then it sent an empty template to all my customers!!

I would highly recommend using another app. This one is horrible, I got this set up luckily under the free plan and I went to use a test email that I sent to myself and my account was disabled. I reached out to customer service to find out why and got some robotic answer.
The only thing I can think of is the fact I sent out two TEST emails to myself, which I still have yet to receive, and got disabled. What bothers me most about that is in the statement they sent me about anti-abuse is. They stated "You may receive performance alerts and warnings from us", I never received any notice, when I asked the customer service rep, if you can even call it customer service, I still have not gotten a response from 12 hours ago. I will be deleting from my store and using another app.

Love Klavito easy to use and has what i need :) 4.5 stars out of 5 I just would love it to be more integrated to my shopify platform I don't find it as convenient because I am using 2 different platforms.

Based on our experience, be very careful with Klaviyo billing. Even if you turn plan auto-upgrade OFF, Klaviyo turns ON the auto upgrade in their billing forms if you upgrade via a campaign. With this, Klaviyo will over-ride your selected plan choice, up-charging you 100% more than you agreed or needed in our case. Plus Klaviyo says they have specific policy that they do not provide refunds when you fall into their auto-upgrade bucket. So be careful to look for auto-checked boxes as we found in our experience can double your cost with no benefit and absolutely no refunds.

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

I have been selling items online for over 20 years now. Klaviyo is by far the best in Email marketing. I have used them for about 5 years now :)