Klaviyo: Email Marketing & SMS

Cannot be more unsatisfied with the app I've been using for all my stores. They have been charging me amounts that has not been used, and once I decide to downgrade the plan for one store that has not been receiving traffic for 2 months, they remove all the premium features which I just paid few hours ago. Also they don't have any type of customer support (I should have as I paid for the whole month already, but as I decide to downgrade to free plan for the next month, they deactivated every premium feature). I don't understand how a company of this size can do this behaviors

brilliant app and easy to use

no se usar mucho la aplicacion pero me ha funcionado

Amazing costumer support!! Fast, knowledgeable and kind. Janelle went above and beyond to help me!!

Great product but support since the IPO has dropped, the support teams aren't given any powers to do anything so you can wait weeks/months from connected departments. If you need/think you might need to move quickly then choose another vendor.

Smooth set-up

So easy to set up! Can't wait to see it all in action to help my ecomm buz!!

all good

Amazing customer service, beautiful app.

This is a great program and a time saver.