Calificación general
4,2
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
Fecha de modificación: 5 de julio de 2023

Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000

Vitalstoffkraft
Alemania
27 días usando la aplicación
Klaviyo respondió 5 de julio de 2023

Thank you for your feedback and for sharing your concerns.

If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times:

Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/

Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us

Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/

8 de agosto de 2023

A fast and detailed feedback on my question regarding the trigger in a flow.
Thanks to the Klaviyo team!

OSCO
Francia
Más de 1 año usando la aplicación
Klaviyo respondió 9 de agosto de 2023

Great to hear and thanks for the review!

26 de agosto de 2023

I have registered, I try to log in - I write an account that is not active, I go to almost and click confirm account - it throws me to another window, where it requires me to log in to the account again and when I log in, I write an inactive account. Bottom line - I couldn't just log in. When I tried to write to the support service, in order to do this, I need to log in to my account)))) I couldn't even write to them)

Myhealth
Estados Unidos
13 días usando la aplicación
Klaviyo respondió 28 de agosto de 2023

Thanks for reaching out and sorry you are unable to get into your Klaviyo account. Can you fill out the account access form here? https://help.klaviyo.com/hc/en-us/requests/new

21 de septiembre de 2023

Great platform and the support staff are amazing

La Lune
Australia
Alrededor de 1 mes usando la aplicación
Klaviyo respondió 22 de septiembre de 2023

Thanks for you review and for working with Klaviyo!

25 de junio de 2023

After spending days trying to get Klaviyo to work for me with very little customer support, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo.
Onmisend customer service is top notch and I had everything up and running in no time.

Pawfectly Chosen
Estados Unidos
7 días usando la aplicación
16 de noviembre de 2023

Die App ist sehr umfangreich und funktioniert sehr gut.
Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

LiWeRa
Alemania
7 meses usando la aplicación
12 de octubre de 2023

good as

Radium PCs
Australia
10 meses usando la aplicación
14 de junio de 2023

I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.

Lyxiga shades
Suecia
Alrededor de 1 mes usando la aplicación
Klaviyo respondió 5 de julio de 2023

Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?

31 de mayo de 2023

I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.

Beelite Candles
Estados Unidos
1 día usando la aplicación
4 de julio de 2023

It sucks. Seal the number for no reason. Can't login. Have to pay to communicate with customer service online. No way to log in how to pay

GW.leather
China
4 días usando la aplicación
Klaviyo respondió 5 de julio de 2023

Thanks for your feedback and sorry to hear that you are having trouble accessing your account. Please fill out the form on this page and choose "account access."

https://help.klaviyo.com/hc/en-us/requests/new

Thanks!