Reseñas (3.247)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
28 de noviembre de 2024

Klaviyo has made sending promotional emails a breeze. Love how easy it is to add new emails through Shopify POS and through our website. Copying campaigns and blocks super easy too, saving time and optimizing our reach. Highly recommend!

Lunaroma Aromatic Apothecary
Estados Unidos
Alrededor de 4 años usando la aplicación
18 de noviembre de 2024

Great customer service, especially when I'm in a pickle and can't understand how things work properly :) The system is great, but there are a few things that need tweaking like being able to open a profile in a list, and then hit the back button. You should be able to go back to the list you were in, not go to all profiles.

Daily Orders
Australia
Alrededor de 4 años usando la aplicación
11 de diciembre de 2024

Klaviyo is an easy-to-use platform that is robust enough to grow with a business, and straightforward enough to get junior staff trained & ready to utilize advanced features/functionality in a hurry.

The amount of content provided in the Klaviyo knowledge center is excellent, and I especially appreciate the amount of content marketing the team does by way of publishing best-practices, benchmark, ...

Micro Kickboard
Estados Unidos
Casi 2 años usando la aplicación
Klaviyo respondió 7 de enero de 2025

Thank you so much for your support!

29 de enero de 2025

Terrible changes to pricing!!! RUN AWAY and save your money! We have been a Klaviyo user for around 3 years now. We have around 13,000 active profiles in our list but we generally never send emails to all active profiles. We are on a 1000 active profile plan which allows us to send 10,000 emails (plan price $30/Month) and we are ok with these numbers. Now Klaviyo decides they want to make more ...

unmatchedbyu
Estados Unidos
Alrededor de 3 años usando la aplicación
Klaviyo respondió 31 de enero de 2025

Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that ...

Fecha de modificación: 21 de enero de 2025

A Cataclysmic Change That Puts Long-Time Customers at Risk

I have been a loyal Klaviyo customer for the past 6 years, sending around 2 emails a week to less than 5000 contacts. I recently learned about their new policy that will charge me for every active profile—a massive price hike from $100 per month to $860 per month for hosting all my profiles. This change came with almost no notice and I ...

Pandere Shoes
Estados Unidos
Casi 5 años usando la aplicación
Klaviyo respondió 21 de enero de 2025

We absolutely want our customers to keep hard-earned active profiles that lead to revenue and growth for their business. Klaviyo exists to help you to understand your ...

24 de enero de 2025

Pretty useless customer service. Probably one of the worst I've ever encountered.

I've spent weeks being bounced between different operators, going back and forth talking about the same thing and it just simply seemed like nobody knew what were they actually doing there. I was getting the same canned messages over and over again.

The issue I had was so simple that should have literally been ...

Custom Amp Covers
Estados Unidos
Más de 5 años usando la aplicación
Klaviyo respondió 27 de enero de 2025

We're so sorry to hear that you've had a negative experience, and are committed to making sure you have the best possible experience with Klaviyo - please be on the lookout ...

19 de febrero de 2025

I could not be more happy with the integration between Shopify and Klaviyo. It is literally life changing for our gorgeous 'little corner store' in Normanhurst, Sydney. Thank you!

Well Versed Homes
Australia
12 meses usando la aplicación
Klaviyo respondió 21 de febrero de 2025

Thank you so much for your thoughtful review! We're so happy to hear that it has benefitted your store 😊

15 de enero de 2025

Incredible campaign building and management: I feel in control of the data and presentation of my brand while also getting great feedback and insights towards how to improve my marketing. Great value

Nice Lasers
Estados Unidos
Más de 1 año usando la aplicación
Klaviyo respondió 17 de enero de 2025

Thank you so much for your positive feedback - we are so happy you're getting value out of the platform, and we will always work to make sure that is the case!

20 de febrero de 2025

I had a query about segments and was online with Pete GA, he was so helpful and really guided me through what to do!

Clothes Doctor
Reino Unido
Más de 4 años usando la aplicación
Klaviyo respondió 21 de febrero de 2025

Thank you for taking the time to give us a review! We will make sure to pass along this positive feedback to Pete :)

23 de enero de 2025

Really good customer services. Their rep Pete is super kind and help me out solving the issue in a short turnaround time.

Bec Hardy Wines
Australia
Alrededor de 3 años usando la aplicación
Klaviyo respondió 24 de enero de 2025

Thank you for your positive review - we will make sure to pass along the positive feedback to Pete!