Klaviyo: Email Marketing & SMS

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

I DO NOT RECOMMEND!
Application that makes you ashamed, very bushy application, difficult to set with many errors. Only accept compressed photos that have a pixelated appearance. I tested with another email and device and I did not receive the confirmation email with the discount code. I did everything according to the tutorial they posted on YouTube. I'm going to Shopify Mail or mail chip...I don't want to waste another 7 hours of my life!

I'll be brief. We decided to give Klaviyo a try after working with another email marketing app for about 4 months. We decided to do this at about 10:00 pm. At about 6:00 am (that's right, you read it correctly, we had been working on new forms, segments etc. straight through the night)... at about 6:00 am, we went to preview a new form and the app kicked us out. When we tried to log back in, it says the account is inactive. No attempt to send emails. No attempts to send SMS messages. Nothing. You can imagine how we felt after spending the entire night trying to get things set up just for that to happen. Not a good first impression at all. Luckily, we had not uninstalled our previous app. Now, I'll be getting ready to go into work here in about an hour with zero sleep for the past 24 hours and absolutely nothing to show for it. By the way, the other app that we were contemplating switch over from is Omnisend. Funny thing is we have had zero issues with that app since we downloaded it. We just wanted to try an alternative to have something to compare it to. I guess it goes back to that old saying, "If it ain't broke, don't fix it."

Very undependable app. SMS isn't sending 80% of the time. I tested with our own 2 numbers but the flows and automation don't work! Worst experience ever

Wasted hours of my day setting up my account and lists, only to find that there is no way to really remove subscribers or view/filter your subscribers (only the most recent 50?? WHY?). I had over a thousand "subscribers" from my website opt in form that were spam and I wanted to delete them but couldn't. You can only delete one person at a time, and only by searching their email address. I guess that's to be expected for a service where you pay per subscriber. Infuriatingly non-intuitive and cluttered interface. Find another service.

This is the worst app that I ever installed, support is terrible also, they banned my account in first seconds of installing the app..... 0 stars !

Useless app. I was completing my setup and all of a sudden I was logged out of my account and now I can`t log in and the error message says (This account is inactive). What is that? And you can`t get support by using any normal method, first you have to log in to your account, which in my case is not possible.

imbarazzante cambia le parole da solo non ti fa scrivere in senso compiuto !!!! davvero SCONSIGLIATO

No es útil, no se puede configurar nada ya que hay q estarlo actualizando la pagina, no esta claro como personalizar los correos. En fin poco practica y poco amigable

Uninstalling it instantly. Setup gets stuck on email verification despite verifying email several times. Waste of time