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I switched to Klaviyo and love it so far! Automated flows are the best. I used Grid and Pixel to set up the automation and it's increased our revenue a lot!
Top-notch customer service. I just spent almost an hour speaking with Julia F. in the help center chat, and she was AMAZING. She was so helpful and thorough with her answers. She helped me solve all the issues that were causing our low deliverability rate, and she even sent me a loom video to help me understand. I now feel so much more confident about sending emails! Thank you, Klaviyo!
Thanks so much for the review! We'll pass your kind words along to Julia!
Luan from Customer Service answered my query and then took total accountability for seeing it through to completion, which included talking to other departments and searching for information that other people in his organisation had... he took complete ownership of my issue. Fantastic customer service and very reassuring in a digital age when we have next to no idea who we're dealing with and ...
Thank you so much for taking the time to submit such a thoughtful review - we will make sure to pass along the positive feedback to Luan!
I've been using Klaviyo for a while now, and it's been a game-changer for email marketing. The automation features are super intuitive, and I love how easy it is to segment audiences for more targeted campaigns. The analytics are also really detailed, making it easy to track performance and adjust strategies. It does take some time to fully explore all the features, but once you get the hang of ...
It's great to hear that you're loving our features! We're always working to ensure you can get the most out of Klaviyo while learning about your customers at the same time. ...
We utilise Klaviyo for our Digital Marketing/Email Campaigns and this creates a continuous revenue stream for our online business.
Automated sends are also a huge help to retain customers on the fringe.
Thank you for your positive feedback!
The support team is always super helpful! Klaviyo is a MUST. Margot with the support team has always been able to help solve any questions I come up with.
We love to hear this - thank you! Will make sure to pass along the positive feedback to Margot as well :)
Klaviyo is our #1 tool for generating website sales. Their support team is great, the resources are helpful and their platform is easy to use. We couldn't run our website without it. Highly recommend!
We’re thrilled to hear you've had a positive experience with Klaviyo so far! Thanks for taking the time to share, and we’re always here if you need us.
We made the switch to Klaviyo in 2021 and we've been extremely pleased with the results — our open rates for our highly segmented emails average between 70% and 80% and our click rate is well above the industry average for our vertical. Support is fast and responsive, and there are so many live trainings and other resources to help you understand your marketing. Would happily recommend Klaviyo.
It's awesome to hear that you're seeing success with Klaviyo. Those are some great open rates. Thank you for the 5 stars!
Signed up to this last year and although for a small business it seems expensive you do get a lot for your money. It does so much more than what my Shopify emails could in terms of segmenting and reaching different customers. There's also lots of benchmarks, metrics and reports to help you analyse what's working and what's not, although I do need to get my head around them. Plenty of tutorials to ...
It's awesome to hear that you're seeing success with Klaviyo. We're always here to help out! Thank you for the 5 star review!
Best email campaign and deep integration e-commerce marketing platform for Shopify, hands down. You pay for it, but it pays you back in spades. Thanks Klaviyo!
We love to hear this - thank you so much for the positive review!