Klaviyo: Email Marketing & SMS

Love this emailmarketing platform. Better than my previous platform. It really focuses on webshops.

One of the best email marketing systems on the market. I am currently not using the SMS on Klaviyo, but it is on my roadmap.

Peter was incredible helpful today with my questions. He has been the most informed and easy going Klaviyo support communication thus far. Thanks, Pete!

I love that the app is easy to use for beginners and how it's versatile. However, it took me a long time for me to finally get help from the support for the error that kept happening on my free plan. I couldn't get through the sales (phone and email) and support service because my free 60-day support access had ended. Although I had installed it more than 60 days prior, I only started using the actual app from 2 weeks ago. Ended up speaking with Shopify support to have them contact me.

Integration was simple and email marketing plus SMS functionality is essential. Very satisfied with this app for my Shopify customer campaigns.

Nice and simply, but couple settings can be more obvious and logic, also I would love to see preview of all campaigns/flows instead of single mail preview

Does not supress marketplace order information like other app at a top level such as Judge Me. Extremely poor customer service and was advised that shopify is responsible for this app.

Shopify customer service has advised this is klaviyo's responsibility.

Have used Klaviyo for several months and was happy to see a Shopify app for it.

I want to cancel the $15 SMS package but when I do it myself the system cancels everything including my emails even though it is the SMS that I want to cancel. Weronika says that they cannot cancel this service on their side that I no longer want. IT LOOKS LIKE A HOSTAGE TAKING

Klaviyo is a great app with the needed features for effective email marketing to support the business. A robust app I would recommend.