Klaviyo: Email Marketing & SMS , 1.695 reseñas
ATTENTION! Klaviyo increases the price almost every other month. But the services keep going down and down. The deliverability is getting worse and worse. No concession
Hi there! While we did have a recent price increase, it came after 6 years of holding our prices steady. Our support team is looking into your billing concerns and will be in touch about this and your previous review as well. Thanks so much!
Klavio war mal gut und Kinderfreundlich. Wir nutzen Klaviyo über 5 Jahre. In den letzten 12 Monaten hat wurde der Preis ständig erhöht und Leistungen verringert. Es gibt jetzt eine Begrenzung der zu verschickten E-Mail. Anfrage bei Klyviyo für ein Rabatt wurde frech abgelehnt. Es gibt deutlich bessere und günstigere E-Mail Systeme.
Hello! Please be on the lookout for a reply from our support team. They're looking into all of your reviews and will be able to help sort things out for you asap. Cheers!
They extremely increased their pricing lately, please consider other solutions with a better pricing like Omnisend.
Hi there! Sorry to hear you're considering other options. Our pricing did increase for a percentage of our customers recently and we realize that's been a shift for several brands as we haven't changed our pricing in over 6 years. Our support team will be in touch soon (if they haven't already been) to get your feedback and see how we can help.
They promised a discount but sneakily put an expiration on it while until we found out and the sale person won't respond to your email anymore. This company has no ethical code - garbage
Don't believe them for those $20 a month crab, it will reach to thousands of dollars a month quickly and the reports are not accurately. They will combine all the sales into their email sale and make it like it works like magic.. use mailchimp it's simple and straightforward
All Emails deliverance is sent to the SPAM folder contacted support and they said that they can't fix the issue.
Customer service sucks!!!! Repeated emails for the same problem still can't be solved. Live chat takes a long time for someone to reply every time!
The analytics are never correct. The pop-ups don't work. It's also impossible to get help. They only refer you to a basic Q&A page, that doesn't answer anything.
Great design and love the features. However, all emails sent from Klaviyo go to SPAM, and there doesn't seem to be any fix for this... I was about to switch to it from Mailchimp, but I will stay there as I'm sure our customers get emails from there... Once the issue is fixed I might consider switching again :)
I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!
Was simply banned after almost 2 years. I have not received any warning, information or email. My account was simply blocked. I am more than disappointed and have not yet received any explanation or help, but am only referred further and told that it always happens. There are thousands of customers on my website every day and I can no longer work. Very disappointing.