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Horrible. Faites super attention à votre forfait. Je ne l'ai pas pas surveillé, résultat : 2 mois à 375 dollars pour un ROI de 50 euros max. HORRIBLE. Vous choisissez le plan gratuit, vous n'avez aucune notification par email pour le changement (le comble pour une app emailing).
Merci pour vos commentaires. Un membre de notre équipe d'assistance vous contactera pour répondre à toutes vos questions et préoccupations concernant votre compte et notre modèle tarifaire.
The experience with Klaviyo has been outstanding. The app works well with Shopify and allows for the most compete view of our customer experience. We have used other ESP's and this integration is top notch!
We're really glad that you're having an excellent experience with Klaviyo, and that Klaviyo is helping you learn more about your customers. Thanks so much for the 5 stars!
Klaviyo has been one of the most critical platforms to our marketing stack. Your owned channels are the most important for your business and we could not ask for a better platfrom to integrate with Shopify and elevate the customer experience.
Thank you so much for the 5 star review! It's awesome to hear that Klaviyo is playing such an important role in providing your customers with a great experience.
Klaviyo stated they have protections in place to keep bots from signing up creating fake emails. I am a small business and my email is full of fake emails. I try to delete them but they don’t disappear. I can’t keep ahold of any one in support until I upgrade and pay a monthly fee or lower the amount of emails in my account which is not working. I guess you can’t get help unless you pay them. It is a difficult platform to use also. The best option is to delete my entire account and go to a different email provider. I don’t want to work with a company that can’t help unless you pay them!!
Thank you for your feedback and sharing your experience. A member of our support team has reached out to you over email, and is eager to work with you.
Free accounts have access to email support for the first 60 days after the account is created. Upgrading to one of our paid subscriptions will give you access to email and live chat support. As always, the following resources are available to you on our free plan:
Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice.
Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account.
Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills.
Super appli !
Très complet, demande de la pratique pour être à l'aise mais parfait pour gérer petites et grosses campagnes, segmentations, flux.
Merci pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous rencontrez le succès avec Klaviyo !
Klaviyo offers a ton of great features and powerful tools, especially for building flows and creating segments. The in-app designer is stable, intuitive, and easy to work with, and the documentation is clear and helpful when you need guidance. I’ve found the platform overall very easy to use, and I really enjoy the classes — they’re informative and well done. The CSM reps I’ve worked with have also been very helpful.
Thank you so much for the positive review. We always aim to make sure Klaviyo is easy to use and intuitive!
Klaviyo is an integral part of our marketing ecosystem. Not only is the product best-in-class, it also integrates with the best tech in the space. IMO, that's the most under-stated quality in picking out tech... does it work with everything else you have? Klaviyo does.
The team is great, the leadership is awesome, and the product is cutting edge.
Strong marketing capabilities and automation, but improvements in event tracking reliability, documentation, templates, and customer support would make the platform significantly better for growing ecommerce brands.
We appreciate the feedback here! Thank you for the positive review, and we'll continue to work to ensure Klaviyo empowers you to understand and connect with your audience!
The smartest marketing tool in my business"
Klaviyo completely changed the way I communicate with my customers. The segmentation is precise, the flows run on their own, and the analytics give me a clear picture of what's working and what's not. After switching from another platform — there's no going back.
Thank you for the 5 star review! We're happy to hear that Klaviyo's won you over, and we'll always keep working to ensure you can understand and connect with your audience!
As the founder of a small Shopify DTC brand, Klaviyo has been a really helpful tool for managing customer communication and marketing automation. It makes it much easier to build email flows, campaigns, and segments without needing a large marketing team.
I also appreciate the ecosystem around Klaviyo. Tools like the Grid & Pixel Email Autopilot integration have helped streamline the process of creating and managing email content, which frees up time to focus on other parts of running the business.
Overall it's a powerful platform for ecommerce brands that want to stay connected with their customers and automate parts of their marketing without overly complex setups.
Thanks for sharing your experience with Klaviyo! It's really awesome to hear that you've immersed yourself in the Klaviyo Community and have worked with our excellent partners! We appreciate the 5 stars!