Klaviyo: Email Marketing & SMS , 1 986 avis

I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!

Very easy to use, and comes with lot of features, I am excited to use Klaviyo for email marketing automation.

need coding experience, the worst customer service of my life. they won't help you AT ALL, they are slow to respond, and just refer you to the help center to figure it out yourself. The userability of the forms are also problematic as when using it, it would double up my logo and they were unable to help me resolve the issue

Customer service is awful! takes days to reply, unable to screenshare and trouble shoot. They even deleted my customer files with NO way to recover... Sorry wish I could do more was the reply... I would give ZERO stars if possible

Some of the language used to explain the processes was very confusing for me at first. I have learned most of it, but it could be explained a bit clearer. Overall a good application to use.

I HATE THIS APP. I have lost SO many sales in my opening/launch week as people simple aren't getting the signup/welcome flow series I spent HOURS setting up. Customers are emailing me to tell me they aren't getting their discount code, and I look like an idiot. Emails to support give me 'generic' fixes and I've been going backwards and forwards for 3-4 days with no resolution. Everything support have told me to do, I've done and it still doesn't work. If I don't get this issue sorted by COB Monday your app is being deleted.

So many apps on shopify think it's normal to be paid a lot for a poor service and Klavyio is definitely one of them.

This app has been great thus far! A little difficult to use at first but as you play around with it, it gets easier. They have a free plan that is great if you are just beginning and have less than 500 customers. Can't wait to see how this goes!

I wasn't worried about all the reviews about their customer service and they were right. They say all the right things to get you to sign up but when things go wrong they just want you to contact support who offer little help aside from sending you to DIY fix articles.

Excellente application, permet une meilleur gestion des mes mails et automation