Avis (2 979)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
Modifié le 5 septembre 2021

I don’t like it…I don’t like it…I don’t like it. Why on Earth is this company still using preferences pages from c. 1992. It’s 2021…time to make dem landing pages mobile responsive. Get with the time. Absolute rubbish (English accent). Absolute crap (Scottish accent).

Vidlogix
États-Unis
2 mois d’utilisation de l’application
25 avril 2019

I just downloaded the app and made a few email templates, easy to use. Im loving this app so far. download it

The Royalty Shop
États-Unis
4 jours d’utilisation de l’application
6 septembre 2017

The interface is a big confusing blob of whatever.

I can't set up anything without it not working. Finding help is so hard, it is not funny.

It is also not funny losing money because I can't set up emails properly in this stupid interface.

Activeathletica
Australie
2 mois d’utilisation de l’application
2 janvier 2022

This app is filled with great features and the customer support is incredible no matter who you are. Highly recommended.

serenity seamoss
Canada
4 jours d’utilisation de l’application
27 avril 2019

A waste of time.

The app migrated my Shopify customers, but it didn't allow me to add them to any list, which eventually means that I can not use them in a campaign. After adding manually the customers to a list, I spent an hour creating a campagin and as soon as I clicked SEND they blocked my account. Thank you.

Blue Milk Soda
Espagne
2 mois d’utilisation de l’application
Modifié le 13 mars 2019

I've used this app and find it very good but with some exceptions.
1) The interface is not easy to figure out. It needs to be simplified.
2) You can't delete any of the campaigns that you don't want. This creates a lot of clutter.
I like apps created for ease of use and where the operator has full control. This is not one of them. However, it is much better than MailChimp which I uninstalled because it was very frustrating. It would never update properly.
Although Klaviyo needs work, I still recommend it. Good support.

Rhythm Audio Design
Canada
4 mois d’utilisation de l’application
3 avril 2020

This app has simplified sending marketing emails to my clients. Im a newbie so this matters a lot to me.

permanentmakeupacademyph
Philippines
4 jours d’utilisation de l’application
26 février 2022

Unresponsive customer service. and SUPER expensive app for small businesses. I'm not sure if it brings value

Koss Design
Irlande
2 mois d’utilisation de l’application
Klaviyo a répondu 26 février 2022

Hi Idan, we hear your frustration! I see your support ticket has been resolved as of today. If you still need further support, please reply to the ticket so we can get you back on track. I am excited for you to start seeing the value that Klaviyo brings to over 50k+ SMB brands annually!

7 juillet 2020

Bad Customer support - Buggy App - Wasted $200 on this - Zero revenue - No way to know how to set up the app

Scrolling Bee
Inde
2 mois d’utilisation de l’application
20 février 2023

Low quality support. Not online chat available. I wait 2 days for their answers, and they don't even answer asked question properly. If you need to solve your business issues quickly, like we all do, this app is not suitable for you.

Medi-cupping™
Royaume-Uni
2 mois d’utilisation de l’application
Klaviyo a répondu 23 février 2023

Hello! For our free accounts, chat and email support are no longer available after your initial 60 days. We do offer a wonderful and active community for any future needs: https://community.klaviyo.com/