Note globale
4,2
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
Modifié le 5 juillet 2023

Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000

Vitalstoffkraft
Allemagne
27 jours d’utilisation de l’application
Klaviyo a répondu 5 juillet 2023

Thank you for your feedback and for sharing your concerns.

If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times:

Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/

Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us

Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/

8 août 2023

A fast and detailed feedback on my question regarding the trigger in a flow.
Thanks to the Klaviyo team!

OSCO
France
Plus d'un an d’utilisation de l’application
Klaviyo a répondu 9 août 2023

Great to hear and thanks for the review!

26 août 2023

I have registered, I try to log in - I write an account that is not active, I go to almost and click confirm account - it throws me to another window, where it requires me to log in to the account again and when I log in, I write an inactive account. Bottom line - I couldn't just log in. When I tried to write to the support service, in order to do this, I need to log in to my account)))) I couldn't even write to them)

Myhealth
États-Unis
13 jours d’utilisation de l’application
Klaviyo a répondu 28 août 2023

Thanks for reaching out and sorry you are unable to get into your Klaviyo account. Can you fill out the account access form here? https://help.klaviyo.com/hc/en-us/requests/new

21 septembre 2023

Great platform and the support staff are amazing

La Lune
Australie
Environ un mois d’utilisation de l’application
Klaviyo a répondu 22 septembre 2023

Thanks for you review and for working with Klaviyo!

25 juin 2023

After spending days trying to get Klaviyo to work for me with very little customer support, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo.
Onmisend customer service is top notch and I had everything up and running in no time.

Pawfectly Chosen
États-Unis
7 jours d’utilisation de l’application
16 novembre 2023

Die App ist sehr umfangreich und funktioniert sehr gut.
Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

LiWeRa
Allemagne
7 mois d’utilisation de l’application
12 octobre 2023

good as

Radium PCs
Australie
10 mois d’utilisation de l’application
14 juin 2023

I can’t get the flows to work properly. I have been trying to get a hold of customer service for weeks now. Still no answer.

Lyxiga shades
Suède
Environ un mois d’utilisation de l’application
Klaviyo a répondu 5 juillet 2023

Thanks for the feedback! I'm sorry to hear that you are having trouble connecting with our support team. Our records show that there have been responses to your questions, is it possible they have gone into your spam folder?

31 mai 2023

I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.

Beelite Candles
États-Unis
1 jour d’utilisation de l’application
4 juillet 2023

It sucks. Seal the number for no reason. Can't login. Have to pay to communicate with customer service online. No way to log in how to pay

GW.leather
Chine
4 jours d’utilisation de l’application
Klaviyo a répondu 5 juillet 2023

Thanks for your feedback and sorry to hear that you are having trouble accessing your account. Please fill out the form on this page and choose "account access."

https://help.klaviyo.com/hc/en-us/requests/new

Thanks!