Note globale
4,2
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
14 avril 2021

Constantly disconnects - have had to redo my entire account about 5 times now. However - when it works, it works.

NeckTechUK (Hellespont Technologies Limited)
Royaume-Uni
12 mois d’utilisation de l’application
31 octobre 2020

Great email service, very easy to use, and is one if not the best I believe for automation and flows however their customer service needs to be looked at. For a company of this size and the price there asking, live chat should be available to paying customers 24/7 to include customers outside the US. I hope someone from management can view this review and take it into consideration

The Healing Heart
Australie
12 mois d’utilisation de l’application
28 avril 2021

Good app but really expensive. There area cheaper options out there. Even Mailchimp is significantly less expensive.

Lockibly Locks
Royaume-Uni
9 mois d’utilisation de l’application
Modifié le 12 février 2021

Klaviyo is a good email integration app which I still use however, the support is very, very slow which doesn't help when you need to get things done.

Healthy Sock Shop
États-Unis
11 mois d’utilisation de l’application
5 avril 2023

this app is the least intuitive thing ever. the design team was extremely lazy with the set up.. so many things that just dont matter you have far too much control of and the most simple things that do matter you dont have control or was just designed in a terrible way..

Free Spirit Outlet
États-Unis
6 mois d’utilisation de l’application
17 juillet 2021

Really not user-friendly. Really hard to really difficult to use, to modify and to get what you really want in terms of text editing. The fonts are changing and difficult to standardize. I hope there will be some improvement for the text editing.

Techno-connecté
Canada
5 mois d’utilisation de l’application
Klaviyo a répondu 19 juillet 2021

Thanks for this feedback. Our team should be following up with you soon to get more details if you're willing to share. Thanks for helping making Klaviyo better!

21 avril 2021

Good job on changing the install settings, now I can't install it for some reason, had no problem 1 year ago. But I guess you just don't need new customers.

Shiny SkinCo
Israël
4 mois d’utilisation de l’application
30 juin 2018

Good tool, but lacks customer support for the price we are paying. Other tool offer similar features and much better support

Luxorlinens
États-Unis
5 mois d’utilisation de l’application
17 mars 2021

Good morning I have sent several emails to Klaviyo support for several days, but I have not received answers and solutions. My problem is when I include a product block to my email template, and the product image is not visible. These products are active and published in my store, everything works perfectly, the link and the product information, but the images of the products are not seen in the emails, I have looked for solutions in the klaviyo community and I have written in the post, I have sent emails to klaviyo but without success, no responses from Klaviyo. I need a solution please and if a script is missing tell me and I will install it, help me. I have added feeds from my catalog to klaviyo, and these are uploaded in klaviyo, but no images appear. Help me, I've been writing since last week.

THE BEST PROMO
Australie
4 mois d’utilisation de l’application
3 mai 2022

Good features in theory but terrible customer service. Good while they're trying to onboard you - with a phone call but no follow through afterwards. It's still opting subscribers in to mailchimp at two points and it automatically opts people in if they pay by paypal. I can't get any follow up help from my original contacts despite emailing several times. I've been trying to fix this for two months now and am no further on.

Papermash
Royaume-Uni
3 mois d’utilisation de l’application
Klaviyo a répondu 10 mai 2022

Hello! Our support team is happy to help debug this issue for you. Keep an eye out for a message from them.