Klaviyo: E‑mail et SMS

Très déçu par cette application. La visioconférence qu'ils proposent ne permet pas du tout de se rendre compte si cela correspond ou pas aux attentes et ils vous demandent de payer la première mensualité tout de suite en cb. Le problème, même si au bout de 24/48h vous vous rendez compte que cela ne vous convient pas aucun remboursement possible. De plus, aux questions posées, il y a beaucoup trop de réponses automatisées. Tout est en anglais et je devais avoir un interlocuteur en français que je n'ai jamais eu. quand à la connexion avec Smile, cela n'a pas été possible non plus. Ils devraient avant que l'on paye, mieux expliqué comment fonctionne leur application pour éviter les mécontents

BEWARE!!! DO NOT USE! This app will freeze your account when you send your first email campaign so they can "review" your business. It will take at least 24 hours to review, then they could reject your account completely based not their small print.

Unbelievably complicated to sign up to and log into. Once you log in it boots you back out. Not worth it

Customer support doesn't even exist i think . applied more than i don't how many times . also there free plan doesn't give any option its just not worth at all

I created a campaign, prepared to send, and then BOOM it tells me that I need to clean my e-mail list because of suspicious e-mails so I couldn't send my campaign. I mean c'mon, why am I responsible to clean my own e-mail list? Why can't you just pinpoint which e-mail was in fact a suspicious e-mail? How am I even to know which subscriber on my Mailing list is in fact a suspcious e-mail? That's why they opt-in to subscribe cause they're interested to get product updates and any newsletters. GOD Damn it!!! Whether suspicious e-mail or not let me send my e-mail subscribers, that's the purpose of your service, so i could send them e-mails because of them opting in!!!

I have to review the purchased product, no one has reviewed it within a few days. I can't use it at all, and there will be no refund.

I wanted to use their SMS service for my business. once i signed up i was contacted through email be a Klaviyo Rep named Azita to set up a call, which I did for the same day. When Azita called me I was able to tell right away that she has zero interest in answering my questions and just calling as job duty. Any question i had she replied with someone will contact you regarding your question. 4 days went by with no communication. I sent Azita 2 more emails with no replies. STAY AWAY FROM THIS COMPANY!

The text constantly comes up different when we are doing a test for a newsletter(sent to mobile devices) also when doing a pop up form it comes up with an error "Unable to detect that signup forms are successfully installed on your site." even though we have integrated Klaviyo with Shopify. we contacted customer service twice through email a few days ago but no one has responded. The customer service is not reliable.

Ich komme mit einigen Dingen nicht zurecht, Live Chat gibt es nur bei kostenpflichtigen Plänen, auf Support E Mails wird leider nicht geantwortet. Nun wollte ich einen kostenpflichtigen Plan abschließen, leider wird meine Kreditkarte aus welchen Gründen auch immer, nicht akzeptiert und meine VAT ID ist angeblich ungültig. Das war es dann wohl mit Klaviyo, schade, der Umfang der App ist sicher toll, aber ohne Support für mich nicht umsetzbar.

mauvaise application, ça bloque et n'envoie pas e-mail de confirmation plusieurs tentatives et mail mais rien qui bouge..............