Avis (2 983)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
18 juillet 2020

mauvaise application, ça bloque et n'envoie pas e-mail de confirmation plusieurs tentatives et mail mais rien qui bouge..............

grand câlin
France
3 jours d’utilisation de l’application
7 novembre 2019

I have had some issues with integrating Claviyo with another app. So I've sent an inquiry to their support team. Guss what? They replied after 6 hours with an empty email. No wonder they have low ratings here. Other apps have free live support where they can even write code for you within minutes for free. Great room for improvement.

Laughing Pet
Kazakhstan
3 jours d’utilisation de l’application
23 mars 2020

If you are using this on multiple stores, or doing any sort of switch, reinstallation, it is an absolute nightmare.
They have the most counterintuitive design and setup.
I don't trust letting them handle thousands of my email list, so would rather pay higher for a better email marketing app

Home Refinery
Canada
3 jours d’utilisation de l’application
9 août 2019

Absolutely the worst pricing structure and cancellation process. It is all laid out for them to make money.

Please avoid using this app if you don't want headaches!

JiveTurtle
États-Unis
3 jours d’utilisation de l’application
5 juin 2023

very bad customer account management, got my account banned because I still haven't verified a simple TXT element before creating the account

BellyBless
Royaume-Uni
1 jour d’utilisation de l’application
26 juin 2020

The trashiest app out there. Download Omnisend or Abandonment Protector. ABSOLUTELY NO CUSTOMER SUPPORT. I mean ZERO SUPPORT. After some time, the app even stopped opening and showed an error upon clicking it, I tried to reinstall it but the error persisted. Just sucks guys. Don't waste your time, there are way better apps out there with amazing customer support like Omnisend.

Go Schwifty!
Royaume-Uni
2 jours d’utilisation de l’application
21 janvier 2021

I spent hours creating campaigns and when I needed to have it sent for at a very specific time- it did not let me and said there is a bug they are fixing at the moment. Super frustrating

Ivka Tvárová jóga
Slovaquie
2 jours d’utilisation de l’application
31 mai 2023

I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.

Beelite Candles
États-Unis
1 jour d’utilisation de l’application
5 janvier 2023

Pop ups are still visible after uninstalling. There is nothing on the website that could help solve this problem, I do not recommend it

Titan Jigsaw
Pologne
1 jour d’utilisation de l’application
29 septembre 2019

I first decided to get this app because it supposedly "works well" with shopify. First and foremost it is NOT that simple to understand. Customer service/support does NOT respond right away. I was suppose to launch my website today and I've had to cancel. Customers were not receiving their welcome email/coupon codes. So bad for business, I've let a lot of people down and of course I'm sure I'm going to lose sales. I just requested for a refund and I hope they do not give me a hard time about it.

lushbabeboutique
États-Unis
2 jours d’utilisation de l’application